RMA DC Operator 1 (Onsite)

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Location: Onsite

Reports to: Sr Supervisor, RMA

Your Impact

Key team player on AXON Enterprises success. You will support the outbound shipping team and inbound receiving team by ensuring complete orders are shipped and delivered in a timely manner. And receivables are accounted for and routed to the correct processing areas. You are analytical, well-organized and excels in communication.

What You’ll Do

Use software to track, check, prioritize and route orders

Direct the flow of packages from preparation to shipment

Verify orders picked to ensure quantities and items are correct.

Ensure all required documentation properly affixed to shipments, such as packing slips, bills of lading, etc.

Inspect label, barcodes and other features of completed orders.

Coordinate outbound shipments for pick-up with UPS or freight carriers as assigned.

Ensure compliance to legal regulations and company policies – Dangerous Goods experience is required.

Receive daily deliveries from carriers of RMA returns

Transfer material throughout the department to the correct processing station

Document discrepancies of receivables

Support various RMA requirements as needs arise

Maintain a clean and safe environment.

What You Bring

Previous shipping experience

Solid knowledge of logistics procedures

Excellent organization and communication skills

Attention to detail

Problem solving abilities

Able to operate a forklift safely

Benefits that Benefit You

Competitive salary and 401k with employer match

Paid parental leave for all

An award-winning office/working environment

Ride along with real police officers in real life situations, see them use technology, get inspired

Be a part of a company that is making a difference in the world

And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .