Sales Admin Support x Assistant to Property Manager

Sales Admin Support & Assistant to Property Manager – Virtual Assistant (Australian Real Estate)

We are seeking a highly organized and proactive Sales Admin & Property Management Virtual Assistant to support our fast-growing Australian real estate agency. If you have previous experience working with Australian real estate businesses, excel at multitasking, and are confident handling both sales administration and property management tasks independently, we want to hear from you.

Experience with Eagle is essential. You must be comfortable making and receiving professional inbound and outbound calls to clients, tenants, landlords, and contractors.

Key Responsibilities

Property Management Support

Manage and update property records in Eagle

Coordinate routine, entry, and exit inspections

Schedule and liaise maintenance jobs with trades and contractors

Follow up on outstanding maintenance requests

Communicate with tenants, landlords, and contractors via phone and email

Assist with lease renewals and tenancy documentation

Process maintenance invoices and ensure accurate record updates

Monitor property compliance and support key management

Prepare property management documentation and correspondence

Maintain accurate notes and records in the CRM

Manage shared inboxes and calendars

Support the Property Manager with daily administrative tasks

Sales Administration Support

Prepare listing documentation and sales contracts

Upload and maintain property listings

Prepare appraisal and listing presentation documents

Coordinate photography, floor plans, and marketing materials

Schedule appraisals, inspections, and settlement appointments

Manage buyer and vendor databases

Follow up with buyer enquiries and leads

Professionally answer and direct phone calls

Conduct outbound follow-up calls to clients and prospects

Prepare letters, forms, and sales documentation

Update CRM records and ensure accurate client information

Support agents with day-to-day administrative duties

Required Skills & Experience

Previous experience supporting an Australian Property Management or Real Estate Agency

Strong knowledge of Australian real estate processes

Hands-on experience using Eagle (required)

Excellent spoken and written English

Comfortable making and receiving phone calls professionally

Strong customer service and communication skills

Exceptional attention to detail

Able to multitask and prioritize effectively

Highly organized, self-motivated, and proactive

Ability to work independently and meet deadlines

• Software & Tools
• Required:

Eagle(Essential)

Microsoft Office (Word, Excel, Outlook)

Google Workspace (Gmail, Docs, Sheets, Calendar)

Zoom & Microsoft Teams

Australian Real Estate Platform Experience (highly regarded):

PropertyMe, Property Tree, Console Cloud, Console Gateway, Inspection Express, Inspection Manager, Ailo, Realworks, Agentbox CRM, Rex CRM, VaultRE, LockedOn, Campaigntrack, ActivePipe, Agentpoint, Reapit, MRI Software

Sales Administration Tools:

Agentbox CRM, Rex CRM, VaultRE, Realworks, DocuSign, Dropbox Sign (HelloSign), Campaigntrack, ActivePipe, Canva, Dropbox, OneDrive, Google Drive, Trello/Asana/Monday.com, Xero (basic invoice processing a plus)

Other Skills:

CRM management and database maintenance

Digital document preparation and contract administration

Email and calendar management

Lead management and follow-up

Data entry with high accuracy

Phone handling and customer service

Report preparation and document formatting

Home Office Requirements

Reliable high-speed internet connection

Quiet and professional home office environment

Laptop or desktop with dual monitors preferred

Noise-cancelling headset

Backup internet connection (advantageous)

If you’re ready to contribute to a dynamic real estate team and thrive in a remote work environment, apply today!