Sales Development Specialist

What You Can Expect :

• •Develop and maintain a strong pipeline of A, B, C & (D customers –where justified by life cycle and potential). This pipeline should be clean and constantly refreshed with new customers and opportunities.
• •Conduct customer visits to understand logistics needs, trade lanes, volumes, and challenges.
• •Comply with all company rules regarding CRM usage/KPI and maintain a pipeline exclusively through the CRM.
• •Constant focus on hunting new relationships with A, B, C & (D customers –where justified by life cycle and potential)
• •Maintain strong relationship with existing A, B, C & (D customers –where justified by life cycle and potential.
• •Provide accurate forecasts and maintain a healthy sales funnel.
• •Handover new customers with clear SOPs to operations teams.
• •Resolve customer issues in a fast and timely manner to maintain satisfaction
• •Monitor customer and market development

What You Bring:

• •Bachelor degree in Business/ Logistics or equivalent experience in logistics;
• •A minimum of 5 years field sales in freight forwarding (especially Air & Ocean)
• •Decisions and Problem Solving – analyzing information, evaluating results and using effective approaches for choosing a course of action or developing appropriate solutions
• •Results Orientation – demonstrates a clear understanding of expected outcomes. Sets personal targets and strives to achieve them.
• •Client Focused - able to anticipate and identify customers’ needs and expectations and what constitutes positive customer satisfaction
• •Ability to think out of the box (Entrepreneur)
• •Strong work-ethic and integrity
• •Willingness to travel as well as fluency in written and spoken English
• •Strong negotiation skills