Sales Operations & Implementation Specialist

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

We are looking for a Sales Operations & Implementation Specialist who can combine sales operations support with implementation and project coordination. You will have a real impact on how our sales processes and tools work – from identifying business needs, through collaboration with business and IT teams, to implementing solutions.

What will you be doing

Sales Operations & Partner Support: Supporting Sales Managers and business partners with day-to-day operational topics and helping ensure smooth sales processes.

Implementations & Improvements: Actively participating in the design, testing, and implementation of new solutions, as well as coordinating changes in cooperation with other teams.

Task Management: Monitoring the status, deadlines, and next steps of ongoing initiatives, while ensuring a smooth flow of information between the teams involved.

Partner Cooperation: Building and maintaining effective long-term cooperation with the key partners and supporting them with operational topics.

Sales Tools & Systems Support: Managing access to sales applications and providing day-to-day support to their users.

Documentation: Creating and maintaining documentation related to sales processes, including change logs, user guides, and process maps.

Reporting: Preparing regular sales reports to support analysis and decision-making.

Collaboration: Working closely with the sales network to ensure smooth day-to-day operations.

What will help you succeed in this role

Hands-on knowledge and experience in operational and/or sales support within a financial institution.

Fluent Polish for daily written and spoken communication with our Partners, along with good English for cooperation with international teams across the Group.

Ability to independently manage smaller projects and implementations, as well as coordinate tasks involving multiple teams.

A creative, proactive, and solution-oriented approach to problem-solving.

Ability to work effectively in a dynamic environment and manage multiple tasks simultaneously.

Excellent organisational skills, accuracy, and strong attention to detail.

Strong interpersonal and communication skills, combined with the ability to work effectively with different stakeholders.

Very good knowledge of MS Office, particularly Excel, and confidence in using project and task management tools such as Jira, Confluence, Scoro, or similar platforms.

Ability to gather and structure business requirements, analyse processes, and translate user needs into practical improvements.

What you’ll get in return

Engaging and challenging projects with plenty of opportunities to learn, grow, and develop professionally.

Competitive salary based on your experience and expertise.

Private medical care (Enel-Med).

Sports activity subsidy.

A 6-week paid sabbatical after 4 years at Inbank, based on performance.

A friendly, international, and results-oriented team.

Regular company events, team integrations, and opportunities to connect beyond day-to-day work.

Additional employee perks and benefits throughout the year.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.