Sales Operations Manager

Sales Operations Manager (Maternity leave cover), based in central Manchester.

Note - this role requires you to be in the office 3 days per week, with 2 days work from home.

We source, structure and launch off-plan developments with developer partners, then sell them to a direct investor base and agent network. The commercial side of that is well covered. The legal and due diligence side currently sits with two senior people alongside everything else, which means partner vetting and contract review compete for time with deal-making.

This role owns that work end to end. You will prove a development partner is who they say they are and can deliver, get the contractual position right before we go to market, and stay with the scheme through launch, exchange and completion. You will also sit between Development, Progression, Sales and Marketing, making sure what we have signed and what we are selling match.

What you will do

Partner due diligence

Verify the development team (developer, architect, contractor)

Check proof of land ownership, planning permission, proof of funder and deposit protection

Confirm the freeholder and any differentiating SPV details

Investigate SPV directors for adverse reports or ongoing legal proceedings

Review financial statements and assess whether a partner can actually deliver

Run AML checks on all development partners

Development due diligence

Lease details, construction schedule, short stop and long stop dates

Build and construction warranty documentation

Service charge estimates, confirmation of no ground rent, penalties for late completion

How and where funds are held, with minimum 10% deposit protection

How the land was purchased, and whether any third party holds a charge over it

Cross-reference the scheme against current legislation, including space standards

Legal and contracts

Review draft contracts and leases

Legal onboarding of new development partners

Internal agency and development agreements

Panel solicitors and enquiries, onboarding client solicitors with Progression and flagging issues early

Pre-development

Meeting prep and DD ahead of developer meetings, including market research on the location and their stock

Preparatory work on pricing and the exit plan for a new partner

Attend first developer and partner meetings in person

Make sure notes are taken and follow-ups tracked

Launch and ongoing

Contribute to client-facing assets (CGIs, brochures, floorplans) and check claims are contractually supportable

Support tender documents: sales velocity, sales proposals, marketing proposals

Coordinate with Marketing, Growth and Sales on launch activity and campaign feedback

Produce developer account management documents and quarterly developer and marketing reports

Coordinate and attend after-sales meetings with developers

Track exchange and conveyancing: average deal length, developer satisfaction, progression blockers

Chase developers on overdue invoices

Completion

Pre-completion prep with Progression, 3 to 6 months out

Confirm when valuations begin with Progression and the developer

Prepare valuation documents and reports for valuers

Hand over to Completions as mortgage and client management begins

What we are looking for

Essential

A mix of sales and legal experience in UK residential property, development or construction, or equivalent hands-on DD and contract review experience

Practical understanding of off-plan sales: reservation agreements, deposit protection, exchange, long stop dates, and what goes wrong between exchange and completion

Able to read a lease, a build contract and a set of accounts and form a clear view on risk

Comfortable running AML and company director checks, and knowing when to escalate

Clear written work that a commercial audience will read and act on

Genuinely cross-functional, and comfortable holding a line with a sales team that wants to launch on Friday

Organised enough to own document control across multiple live schemes without being chased

Desirable

Experience with new-build warranty providers, SPV structures and development funding

Exposure to investor-facing or agent-distributed property sales

CRM discipline, ideally HubSpot

What we are building: The first end-to-end real estate investment offering - making the dream of owning real estate more accessible to everyone globally.

Diversity & inclusion at GetGround: We encourage applications from all sections of society and we believe in the criticality of an inclusive culture. We are committed to equal employment opportunity regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by law.

42% of our employees identify as female or non-specified, 58% as male

22 nationalities represented across offices in 5 countries

Our work on Design Accessibility

Inclusion is at the heart of our culture - we celebrate and reflect on key D&I and cultural events such as: Black History Month, International Women's Day and Pride

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