Sales Support Administrator

Join Our Farnham Honda Sales Team!

Love motorcycles, love getting the details right, and love being the friendly face that keeps a dealership running smoothly? Farnham Honda is looking for a Sales Support Administrator to join our team in Farnham . As an official Honda dealership, we pride ourselves on exceptional customer experiences, and this role keeps everything moving from the front desk to the back office.

Reporting to the Sales Manager, you'll be the first point of contact for sales and service enquiries, with a strong daily focus on data processing and administration. In our peak season , you'll support the Sales team with vehicle sales administration, including invoicing, data processing and data entry. In our low season , you'll switch gears to service prospecting: managing our customer database and calling customers to get them booked in for their next service.

Main Duties

Carry out daily data processing, data entry and administration accurately and on time

Support the Sales team with vehicle sales administration during peak season, including invoicing, data processing and data entry

Drive service prospecting during low season by managing the customer database and calling customers to book in services

Manage the incoming sales and service enquiry desk, handling calls and walk-ins promptly and professionally

Greet showroom customers when advisors are busy, and take straightforward service bookings

Log every customer contact in the digital diary by close of business, and keep customer records up to date

Manage shared inboxes, take accurate messages and make sure enquiries are followed up

Support the billing team with invoice preparation, job cards, purchase orders and supporting documents

Help with simple dealership social media updates, from new stock highlights to customer handovers and events

Keep reception and customer areas tidy, welcoming and on-brand

Key Skills

Previous experience in reception, administration, customer service or front-of-house

An accurate, methodical approach to data entry and data processing

Confidence making outbound calls to customers, including proactive booking calls

A confident telephone manner and strong written communication

Good organisation and attention to detail

Comfortable using Outlook, Microsoft Office and internal systems

Able to multitask in a busy dealership, staying friendly, professional and calm under pressure

Bonus Points For

Automotive, motorcycle, dealership, service, retail or hospitality experience

Experience with invoicing, billing, accounts admin or purchase orders

Experience of vehicle sales administration or service/workshop bookings

Basic social media confidence

An interest in motorcycles or the wider automotive industry

A full UK driving licence

The Essentials

• 🕒 Hours: Monday–Saturday, 40 hours per week, between 8am–6pm
• 💷 Salary: £27,000
• 📍 Location: Farnham (onsite)
• 📋 Contract: Full time
• 🎁 Perks: Competitive company benefits, training & development opportunities, and an energetic, supportive team culture