Sales Support Specialist I

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Salary : $ 53,539.20 - $69,305.60

Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.

As a Sales Support Specialist, your impact is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

What to Expect

Schedule: 40 hours weekly, Monday- Friday, Hours scheduled between 6:30am and 7pm with occasional evenings/weekends

Our comprehensive total rewards support you, your family, and your future with:

Medical, dental, and vision insurance

401(k) with 5% company match

Tuition assistance up to $5,000 per year

Free basic life and AD&D insurance

Free short- and long-term disability insurance

Paid time off

Employee Resource Groups

Recognition and perks

As a Sales Support Specialist I, you’ll get to:

Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.

Engage blood drive coordinators to increase donor participation and retention.

Assist with donor recruitment initiatives, including outreach to first-time donors.

Maintain accurate records and ensure data integrity using established systems.

Support special projects and assist with training and onboarding of new and existing staff.

Provide high-quality customer service to internal and external customers.

Ensure compliance with internal SOPs, external regulations, and software usage standards.

Collaborate with field teams and cross-functional partners to support operational success

Requirements and Preferences:

Required: Bachelor's degree in a related field (e.g., Business, Marketing, Communications, or Healthcare Administration), or an equivalent combination of education and experience.

Valid in–state driver's license required.

Preferred: Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.

Prior sales experience, particularly in customer facing or outreach roles.

At Vitalant, you are more than a team member—you are a connector, a motivator, and a lifesaver.

If you are passionate about making a difference and thrive in a role that blends community engagement, strategic planning, and goal-oriented results—apply today and become a vital part of something greater.

Location:

717 Yosemite Street
Denver, CO 80230


Job Category:

Sales / Community Outreach

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.