Hirehangar
Sales Team Lead (BPO & Outbound)
South Africa - Cape Town
Apply through hirly
hirly scores this role against your resume, shows its reasoning, then writes a resume and cover letter for it and fills the application with you. Free to start — no card required.
hirly's read of this role
- Seniority
- Lead / management
- Country
- ZA
- Work mode
- Remote-friendly
- First seen by hirly
- 1 Sept 2026
Derived automatically from the posting. Sign up to see how the role scores against your own resume.
the posting
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
- Job Title: Sales Team Lead (BPO & Outbound)
- Location: Remote | US Hours
- Employment Type: Full-Time | Independent Contractor
- Role Overview:
- We're looking for an experienced Sales Team Lead with a strong BPO background who knows how to build winning teams from the ground up. You've led sales reps, refined processes, and know the difference between a playbook that gets followed and one that actually drives results. If you've worked with US-based companies remotely and can hold your own in front of leadership, we want to talk.
Key Responsibilities:
Lead and coach a team of outbound sales reps to consistently hit KPIs
Build and refine sales playbooks based on real performance data and market feedback
Diagnose performance issues at both team and individual level and act on them quickly
Manage underperformers directly and confidently — including PIPs and tough conversations
Oversee daily operations including CRM hygiene, reporting, and workflow management
Communicate progress and resource needs to leadership in a clear, business-focused way
Partner with leadership to align team execution with broader company goals
Required Qualifications:
4+ years leading sales or SDR teams in a BPO environment
Proven playbook-building experience with real before/after examples
Must have remote experience working with US-based clients (non-negotiable)
American accent and strong communication skills (non-negotiable)
Data-driven approach to quality and performance management
Operationally minded — comfortable with reporting, process building, and metrics
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
Is this role actually a fit for you?
hirly answers with a score and its reasoning, then writes the resume and cover letter if you decide to go for it.
Score it against my resume