SATCOM/Network Operations Field Support Technician - EXWH

SMX is seeking an experienced Field SATCOM & Network Technician to support geographically distributed satellite communications (SATCOM) and network systems within the PACOM Area of Responsibility (AOR). This role requires expertise in the operation, maintenance, troubleshooting, and logistics of SATCOM networks, as well as the ability to deploy to multiple sites on short notice. The successful candidate will provide technical assistance, logistics coordination, and security oversight to ensure mission readiness and support expeditionary communication requirements

This position requires an active DoW TS/SCI clearance which requires US citizenship for work on DoW contracts.

Location: Mactan Philippines - Onsite

Essential Duties & Responsibilities

Operate, maintain, and troubleshoot geographically distributed SATCOM and network systems to ensure continuous, reliable operation

Deploy to various locations within the PACOM AOR to provide technical expertise on tactical SATCOM systems, including Ka, Ku, X, L, and UHF SATCOM solutions

Perform Tier-1 Help Desk functions, supporting SATCOM and mission operations networks and associated hardware

Serve as the on-site Security Officer and Communications Security Responsible Officer (COMSEC CRO), managing physical security and cryptographic key material for secure communications

Conduct site surveys and evaluations for power, cooling, site suitability, and program security requirements

Manage site logistics, including inventories and equipment shipments, utilizing both military and commercial shipping resources

Train and support end-users on SATCOM/network operations, troubleshooting, best practices, and field deployment procedures

Develop and maintain Standard Operating Procedures (SOPs) and field-based instruction materials

Ensure compliance with DoD cybersecurity policies, SATCOM/network security protocols, and operational requirements

Document and report site and signal surveys for presentation to government stakeholders

Engage in physically demanding activities, including the lifting and transport of equipment up to 75 lbs

Support mission-critical operations, which may require working extended hours, night shifts, and weekends

Travel within the INDOCPACOM region to support distributed sites for up to ten days per deployment

Required Skills & Experience

Minimum of 3 years of field experience supporting expeditionary communications (e.g., SOF, Combat Communications, tactical communications units)

DoW active TS/SCI security clearance

Extensive knowledge of tactical and strategic SATCOM, including expertise with military satellite terminals and small form factor systems

Proficient in using test equipment such as spectrum analyzers, power meters, and oscilloscopes; experience with software-defined radios and signal recording tools

Strong background in RF propagation, SATCOM link troubleshooting, and network protocols (TCP/IP, QoS, VLANs)

Demonstrated experience in COMSEC and cryptographic handling for secure communications

Logistics coordination experience using military and commercial methods for equipment transport

Physically and mentally capable of deploying on short notice to austere environments for site/signal surveys and mission support

Ability to train personnel, produce SOPs, and deliver field-based instruction; adept at documenting technical reports

Thorough understanding of DoD cybersecurity policies, STIG compliance, and network security best practices

Ability to lift and carry equipment weighing up to 75 lbs

Willingness and ability to work extended hours and travel frequently within the PACOM AOR

Ability to pass required medical and security screenings for deployment to DoD operational theaters

Desired Skills & Experience

Security+ or Network+ certification (DoD 8140 compliant)

Cisco Certified Network Associate (CCNA) or comparable networking certification

Experience with Linux operating systems and custom mission capabilities

Formal satellite communications training (SDN, SNAP, VSAT, etc)

Proficiency with Office 365 applications, including Visio

Previous experience using Jira, Confluence, or SharePoint for workflow and documentation management

#CJPOST

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$135,000 — $155,000 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).