Security Implementation Technician

Managing modern technology has become increasingly complex. As organizations scale across clouds, endpoints, and hybrid environments, IT operations and cybersecurity often remain fragmented, creating gaps in visibility, slowing response times, and increasing risk.

Logically closes that gap.

We unify IT operations and cybersecurity into a single, accountable operating model that reduces risk, accelerates response, and strengthens resilience across the systems businesses depend on. With shared visibility, integrated workflows, and clear ownership, organizations gain greater control, fewer blind spots, and more confidence in their technology.

Our approach is cyber-first by design, embedding protection into every layer, from end user to edge to cloud. By combining AI-assisted monitoring with human-led expertise, we deliver faster insight, smarter decisions, and more effective outcomes without the complexity of siloed tools.

For more than 20 years, Logically has partnered with mid-market and enterprise organizations to simplify complexity, reduce risk, and improve resilience, acting as a true extension of their teams with clear accountability and measurable outcomes.

Logically. Cyber-First. Future-Ready.

Why Work for Us

A culture built on doing the right thing

Work at the forefront of cybersecurity and emerging technologies

Collaborative, growth-oriented environment

Competitive compensation and benefits

Opportunities for professional development and advancement

Make a real impact by helping organizations reduce risk and build resilience

Job Summary:

The Security Implementation Technician's primary responsibility is to execute standardized deployments and upgrades across Logically's security infrastructure following documented procedures. This role focuses on implementing firewall configurations, deploying endpoint security solutions (SentinelOne, Huntress), installing and configuring Linux-based log collectors for SIEM integration, and performing routine security infrastructure upgrades. The Security Implementation Technician ensures zero-defect execution of security deployments while maintaining detailed documentation and adhering to company standards. This position is in-office at Logically's Dublin, Ohio location.

Job Duties & Responsibilities:

Provide best in class customer service to Logically's customer base

Adhere to company values while following best practices and operational procedures

Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately

Execute firewall builds and upgrades following documented procedures for SonicWall, Fortinet, and other network security platforms

Deploy and configure endpoint security solutions including SentinelOne and Huntress across customer environments

Install and configure Linux distribution log collectors for SIEM integration, ensuring proper syslog forwarding and data collection

Perform standardized firewall configuration tasks including NAT policy setups, security rule additions, VPN configurations (client-based and site-to-site), and security service enablement

Execute firmware upgrades and security patch deployments across network security infrastructure

Install, configure, and maintain network security services, equipment, and devices according to established procedures

Conduct basic validation testing post-deployment to verify proper functionality

Document all implementation activities under standard company policies and procedures, including configuration baselines and deployment notes

Contribute to customer-facing and internal documentation used for deployment procedures and knowledge base articles

Maintain individual ticket queue to ensure timeliness and efficiency of deployment tasks

Collaborate with engineering teams to escalate issues requiring non-standard solutions or troubleshooting beyond documented procedures

Participate in training to develop technical skills across multiple security platforms and deployment methodologies

Perform tier 1 support duties as needed to support departmental objectives

Perform other administrative work and project tasks to support various department initiatives

Job routinely requires lifting equipment weighing 15 pounds and may require occasional lifting equipment up to 50 pounds

Qualifications:

Associate's Degree or commensurate professional experience

Preferred certification in Network+ and/or Security+

1-2 years of experience in a professional IT environment, preferably with exposure to security technologies

Basic understanding of firewall policies, security standards, and network configurations

Familiarity with Linux command line for basic system administration tasks

Ability to follow detailed technical procedures with precision and consistency

Willingness to work alternate shifts as required to support deployment schedules

Ability to grasp new technical concepts quickly and stay current with security technologies

Strong attention to detail and commitment to procedural discipline

Ability to work in a team environment and demonstrate superior verbal and written communication skills

Flexible and able to remain calm in times of stress while managing multiple priorities at one time

Active listener with excellent oral and written communication skills

Ability to communicate effectively with customers and various levels of management both verbally and in written form

Team player mentality and willingness to share knowledge with others

Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity, sexual orientation, and other protected classes.