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ASM Global

Security Receptionist

New Orleans, LA

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • POSITION: Security Receptionist
  • DEPARTMENT: Public Safety
  • REPORTS TO: Chief of Public Safety
  • FLSA STATUS: Hourly/Non-Exempt
  • Summary
  • Legends Global has an excellent and immediate opening for a Security Receptionist for Legends
  • Global/Caesars Superdome | Smoothie King Center | Champions Square.
  • This position is assigned to the Executive Reception area in Gate F. The primary responsibilities are
  • answering and directing calls from the main phone system, assisting visitors with queries and concerns,
  • providing information and directing them to the correct internal or external entities, and monitoring
  • lobby access to ensure only authorized people enter the facility.
  • Duties and Responsibilities
  • Operate telephone switchboard to answer, screen, and forward telephone calls
  • Answer routine telephone inquiries, event-specific or general inquiries
  • Greet and welcome guests and direct them to specific locations
  • Restock promotional items in the main lobby, as needed
  • All other duties as assigned
  • Boardroom & Conference Room
  • Maintain the Boardroom and Conference room and immediate area after each meeting,
  • including coordinating with Housekeeping as needed.
  • Ensure the refrigerator remains properly stocked working with Legends F&B for related items
  • Maintain the organization and appearance of furniture, fixtures, and equipment (FF&E).
  • Know how to turn on, operate, and control the monitors and other A/V equipment in the
  • Boardroom and Conference Room
  • Know how to access and display CCTV feeds on the monitors when needed.
  • Be familiar with the Boardroom reservation schedule, including when the room is booked and
  • by whom.
  • Ensure the reception desk and surrounding area remain professional, organized, and
  • presentable.
  • Security-Related Duties
  • Monitor individuals entering and exiting the area through CCTV and other security systems.
  • Be familiar with and properly manage the visitor log/visitor management system.
  • Maintain awareness of panic alarm procedures and appropriate response protocols.
  • Be familiar with all applicable security-related SOPs, including bomb threats, suspicious activity,
  • emergencies, evacuations, and other security incidents.
  • Immediately communicate any security concerns or unusual activity through the appropriate
  • chain of command.
  • Position- Security Receptionist
  • Facility Name- Caesars Superdome | Smoothie King Center | Champions Square
  • Location- New Orleans, LA
  • Miscellaneous
  • Monitor the request for entry into parking garage via the monitor and intercom system
  • Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential
  • functions.
  • Must successfully pass a criminal background check
  • Must be at least 18 years of age
  • Outstanding verbal communication and customer service skills required
  • Knowledge of Microsoft Office Suite and telephone switchboard
  • Education and/or Experience
  • High School Diploma or equivalent
  • Minimum 5 Years of Professional Office Experience
  • Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to
  • successfully perform the essential functions of this job. Reasonable accommodation may be made to
  • enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • Note
  • The essential responsibilities of this position are described below the above headings. They may be
  • subject to change at any time due to reasonable accommodation or other reasons. Also, this document
  • in no way states or implies that these are the only duties to be performed by the employee occupying
  • this position.
  • Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women,
  • Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Original posting on ASM Global's site ↗

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