Senior AI Product Manager

About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion.

Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets.

Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.

We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

The Opportunity

Our AI product area is growing. We already have two Product Managers working across conversational AI, agentic workflows, and domain-specific automation, and we need a third to expand our capacity as the scope of AI at 9fin accelerates.

Backed by over $170M in funding (Series C), we are scaling rapidly across product, engineering, and go-to-market. AI is not a bolt-on feature at 9fin; it is the core differentiator for the next phase of the company.

You will join an established AI PM team and take ownership of a product area within our AI surface. This could span new AI-powered features for credit analysts, workflow automation for legal and financial analysis, or expanding our conversational AI into new domains. The team has already built evaluation infrastructure and quality frameworks; you will use and contribute to these rather than build them from scratch.

You will work within our product organization (eight squads across AI, data, and domain verticals) and partner closely with ML engineers, data scientists, domain experts, and designers. This is a high-autonomy role with real scope to shape what 9fin's AI products can do for our clients.

What You'll Do

Product Strategy & Execution

Collaboratively create and champion a clear product vision and strategy for your area, with a focus on building and evolving our AI products

Synthesize qualitative and quantitative insights into problem statements that identify root causes, not just symptoms

Shape the next generation of agentic AI products: multi-step reasoning workflows, tool orchestration, and autonomous task completion for financial professionals

Demonstrate a working understanding of the challenges specific to building with LLMs, including managing hallucinations, evaluating output quality, and designing for non-deterministic systems

Use confidence-building methods (prototypes, user research, data analysis) to understand how users will interact with AI-powered products before committing to full builds

AI Quality & Data

Use the team's AI evaluation framework (LLM-as-judge protocols, quality thresholds, SME eval cycles) to validate and improve the products you ship

Contribute to the data strategy for your product area: annotation quality, ground truth curation, and feedback loops that improve model performance over time

Proactively identify and track metrics that measure client and business benefit, working with the team on continuous model evaluation and improvement

Team Leadership & Communication

Create a collaborative environment for your squad, providing wider context and clear goals so everyone can do their best work

Work with data scientists and ML engineers to bridge the gap between business needs and the technical capabilities of AI models

Communicate strategy, initiatives, and progress transparently across the organisation

Translate complex AI concepts, capabilities, and limitations into language that non-technical stakeholders can act on

Champion responsible AI practices: transparency in model outputs, bias monitoring, and compliance with client expectations around AI-generated content

What We're Looking For

5+ years of product management experience, preferably in FinTech or B2B SaaS, with at least 2 years focused on ML or GenAI products

Working knowledge of RAG architectures, embeddings, prompt engineering, and LLM evaluation methods (not just "AI concepts" at a high level)

Experience shipping AI products where output quality is probabilistic: you know how to define "good enough" and iterate from there

Comfortable reading Python notebooks and SQL to interrogate model outputs and usage data

Track record of shipping AI products where you managed the tension between ML research/exploration and production delivery constraints

Collaborative leadership style with strong stakeholder management; you build relationships that empower your team to achieve outcomes

User-centric communication skills: you can explain AI capabilities and limitations to clients and internal stakeholders without overselling or underselling

You thrive in fast-paced, ambiguous environments and are energised by the challenge of building something new

Nice to Have

Experience in financial services, legal tech, or data/analytics platforms

Familiarity with credit markets, debt instruments, or regulatory/compliance workflows

Experience with NLP applied to document analysis (contracts, legal filings, financial reports)

Experience with agent orchestration frameworks, tool use patterns, or multi-step AI workflows

The Opportunity

9fin is already the leading platform for legal intelligence in debt capital markets. Our proprietary AI capabilities extract and analyse legal language at scale, and our unique dataset of credit legal documentation delivers intelligence that generic AI tools simply cannot match.

Now we are investing to extend that leadership. You will lead a dedicated engineering team to define the next chapter of 9fin's legal product — going deeper on AI, building richer workflows, and expanding into the law firm segment, where we see a significant TAM opportunity that is ours to capture.

Your users sit at the centre of the debt markets ecosystem: origination teams at top investment banks, lawyers at leading law firms, and credit analysts at hedge funds and credit funds.

This is a great opportunity to shape the future of a product and a company that's using technology to revolutionise the trillion-dollar debt capital market.

Key Responsibilities

Product Strategy & Execution

Strategy: Define and champion the product vision and strategy for the Covenants squad from the ground up, working closely with engineering, our legal analysts, and key customers to establish what to build and why.

Problem definition & structured thinking: Synthesise insights from in-house legal subject matter experts (SMEs), customer interviews, customer feedback and data signals to craft a clear problem statement, articulating the root cause in a structured way.

Discovery: Use a range of techniques to identify and understand what users need and their workflows, across a sophisticated professional audience spanning credit analysts, portfolio managers, restructuring advisors, and law firms.

Impact driven: Align the team around a key outcome and effectively prioritise initiatives across multiple dimensions.

Measuring success: Proactively identify and track metrics to measure client and business benefit. Work with the team to define and manage a process for continuous model evaluation and improvement, with particular attention to the accuracy and reliability standards required in legal contexts.

Team Leadership & Communication

Team success: Create a collaborative environment for your squad, providing wider context and clear goals so everyone can do their best work.

Communication: Ensure all people involved are aware of the team's strategy, initiatives, and progress. You must be able to effectively communicate complex legal and financial concepts t