Senior Assistant Community Manager (Kiku Crossing)

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Property Name: Kiku Crossing

Senior Assistant Community Manager

As the Senior Assistant Community Manager, you will report to the Community Manager. You’ll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.

Responsibilities:

Schedule income verification appointments, process lease agreements, and manage housing waitlists

Assist with re-certifications, welfare exemption documents, Management and Occupancy (MOR), and Tax Credit Allocation Committee (TCAC) reviews

Issue notices, coordinate unit vacancies, and monitor turnover forms

Support rent collection, handle security deposits, and manage petty cash and bank deposits

Conduct property inspections and report maintenance and security concerns

Coordinate maintenance inspections and ensure timely processing of work orders

Maintain confidential resident and property files

Facilitate emergency preparedness communication and organize resident meetings

Q ualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required .

Knowledge, Skills, and Abilities

Proficient in MS Office and RealPage software for managing housing records and communications

Strong verbal and written communication skills to interact effectively with residents and agencies

Excellent customer service with the ability to acheive measurable results

Highly organized and detail-oriented

Able to work independently with minimal supervision in a fast-paced, team-based environment

Physically able to perform desk-based tasks, occasional lifting (up to 15 lbs ), and property inspections

Comfortable with occasional standing, walking, bending, and reaching during on-site duties

Committed to the mission and values of MidPen Services and MidPen Housing

Education and Experience

High School diploma or GED and one year of residential property management, customer service or administrative experience or a combination of education and relevant experience

Pay Range: $25.00 - $28.13 Hourly - Pay based on applicable experience and qualifications

Bilingual in English and Spanish preferred

Benefits and Compensation (see here for full details )

Health Insurance

Dental, Vision, Life & Disability Insurance

403(b) Retirement Investment

Employee Education Reimbursement Program

Paid Parental Leave

FSA for Childcare, Medical, and Commuter Benefits

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.