Senior Business Analyst

The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.

The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

QUALIFICATIONS

Experience:

Master’s Degree (preferred) with 5-8 years of experience in data analytics

Must have:

Marketing analytics experience

Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention

Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.

Predictive modeling using Machine Learning

Good to have:

Experience in financial services

Experience working with data from different sources and of different complexity

Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining

Skills:

Analytical Skills:

Strong logical reasoning and problem solving ability

Proficient in converting business problems into analytical tasks, and analytical findings into business insights

Proficient in formulating analytical methodology, identifying trends and patterns with data

Has the ability to work hands-on to retrieve and manipulate data from big data environments

Tools and Platforms:

Proficient in Python, Pyspark , SQL

Proficient in Tableau, MS Excel, PowerPoint

Soft Skills:

Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form

Should have excellent communication and inter-personal skills

• •Story telling ~ Some part in Dashboarding ~ 10%
• •Strong process/project management skills

Ability to coach and mentor juniors

Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

• •Experience in Pyspark, SQL & Python
• •Experience in data visualization tools like Tableau
• •Data science and Machine learning concepts understanding and experience is a plus

------------------------------------------------------

Job Family Group:

Decision Management ------------------------------------------------------

Job Family:

Business Analysis ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above. ------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.