Jobgether
Senior Customer Service Engineer
India
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hirly's read of this role
- Seniority
- Senior
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
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the posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Service Engineer based in India.
- This is a senior field engineering opportunity focused on supporting and maintaining advanced ultrasound medical equipment.
- You will take ownership of system-level troubleshooting, preventive maintenance, repairs, and technical service activities across assigned customer accounts.
- The role requires strong technical expertise and the ability to diagnose complex, multi-symptom equipment issues in customer environments.
- You will work directly with customers, acting as a trusted technical interface while ensuring service activities are completed safely, accurately, and on schedule.
- The position combines hands-on engineering with service administration, maintenance documentation, field modification activities, and account support.
- You will collaborate with supervisors and other technical specialists to resolve issues that require expertise beyond established procedures.
- This role is well suited to an experienced ultrasound service professional who enjoys solving complex technical problems and delivering reliable customer support.
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