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Iomart

Senior Escalation Engineer

Ahmedabad, Gujarat, India

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hirly's read of this role

Seniority
Senior
Country
IN
Work mode
On-site / unstated
First seen by hirly
30 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

What you'll be doing: Key Responsibilities: Investigate and resolve complex issues as a point of technical escalation. Mentor and develop team members across all support levels to build technical capability and promote knowledge sharing. Use established processes to identify and implement appropriate solutions across a range of technologies. Perform scheduled and ad-hoc technical maintenance across supported platforms and systems. Monitor, manage, and prioritise tickets within the support queue…

Original posting on Iomart's site ↗

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