Senior Manager - Executive Housekeeper - Vdara Hotel

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB :

At Vdara, every detail shapes the guest experience. As the Senior Manager Executive Housekeeper, you'll lead a high-performing team dedicated to delivering the impeccable standards of luxury and service that define our resort. This is an opportunity to inspire excellence, elevate operations, and make a lasting impact by creating an environment where both guests and team members thrive. If you're a strategic hospitality leader with a passion for people, operational excellence, and unforgettable experiences, we invite you to join the Vdara team.

You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY:

Manage the department's guest service standards, guest service initiatives, and productivity standards

Coach the leadership team to optimize performance and develop department-wide solutions to improve the guest experience

Lead significant improvement initiatives and processes to enhance performance for employees and leaders

Provide input on the research, development, evaluation, and implementation of new products, services, standards, technology, and processes to maintain a competitive position and anticipate changing customer needs in a complex hospitality and gaming environment

Lead experienced leaders in implementing and sustaining policies, operating procedures, directives, and the Collective Bargaining Agreement

THE IDEAL CANDIDATE:

Must be 21 years of age or older

Bachelor’s Degree or equivalent experience

Two (2) years of prior relevant experience in the direction and management of employees in a similar hotel environment

Experience leading union team members and working within a collective bargaining environment preferred

Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders, bilingual highly preferred

Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

Health & Income Protection benefits (for eligible employees)

Professional and personal development opportunities through employee programs and network groups

Free meals in our Vdara employee dining room

Free parking on and off-shift at all MGM Resorts properties

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19536

Are you ready to JOIN THE SHOW ? Apply today!