Senior Manager Last Mile Operations

• Accelerate your career at RXO
• RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.

What your day-to-day will look like:

Ensure compliance with specified contract metrics

Maintain high standards for all operational activities

Hire, train, develop and appraise staff effectively; develop a contractor base team

Direct and guide front line management staff

Manage contract drivers who are operating up to 7 days per week in multiple regional locations

Build relationships with customers to ensure continuous operating improvements

Oversee P&L

Work with national sales team to facilitate new avenues of growth

At a minimum, you’ll need:

Bachelor’s degree or equivalent related work or military experience

5 years of operations experience

Experience with Microsoft Office (PowerPoint and Project)

It’d be great if you also have:

P&L experience

Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees

Excellent analytical, communication and time management skills

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Pre-tax accounts to help streamline eligible expenses

Company-paid disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development Programs

Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

• The Next Step
• Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .