Senior Manager - Vendor Management

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

• WHO YOU ARE:
• Senior Manager, Vendor Management is responsible for managing the end to end vendor
• lifecycle across the organization's US and global vendor portfolio. The role primarily supports
• Technology, SaaS, and Cloud vendors while also managing Marketing, HR, Facilities,
• Professional Services, Staffing, and other business service providers as needed. Working
• closely with Legal, Information Security, Compliance, Finance, IT, and business teams, the
• role oversees vendor onboarding, sourcing, contract management, risk assessments,
• vendor performance, and renewals while ensuring compliance with company policies and
• regulatory requirements.

WHAT YOU’LL DO:

• Vendor lifecycle support
• •Support each stage of the vendor lifecycle — business case review, requirements and
• vendor selection, risk assessment, contract workflow and approvals, execution,
• onboarding, ongoing management, renewal, and offboarding
• •Maintain accurate, current vendor records across the contract, risk, and onboarding
• systems of record
• •Support onboarding and offboarding administration — documentation, system
• updates, and coordination with the relevant stakeholders
• •Track contract workflows through approval stages and flag anything stalled or
• overdue
• Data, dashboards & reporting
• •Own the 120-day renewal tracker — keep it current, and flag upcoming renewals to
• the relevant owner with enough lead time to act
• •Build and maintain dashboards covering renewal status, vendor risk status, and
• vendor spend across the portfolio
• •Prepare the materials behind the weekly and monthly leadership updates — clean
• data, clear visuals, and a presentation-ready deck
• •Maintain vendor repository data hygiene — accurate fields, no duplicates, no stale
• records
• •Turn raw vendor and spend data into something a non-analyst can read in thirty
• seconds
• Risk assessment support
• •Support the risk assessment process for new and existing vendors — initiating
• assessments, tracking documentation, and following up on outstanding items
• •Track identified risks and remediation items to closure
• •Monitor cyber risk ratings and flag material changes to the relevant owner
• •Support vendor risk classification and recertification scheduling by tier
• Duplication & spend analysis support
• •Support the ongoing analysis of vendor spend across entities to identify duplicate or
• overlapping services
• •Build the supporting data and visuals for the consolidation shortlist shared with
• leadership

Track consolidation decisions through to action and report on realized savings

• Cross-functional coordination
• •Coordinate with Legal, Finance, Information Security, Privacy, and business
• stakeholders to keep contract and risk workflows moving
• •Maintain audit-ready documentation for internal and external review
• •Support governance reporting and escalation tracking as needed

WHAT YOU’LL NEED:

• 8-9 years of experience in vendor management, procurement operations, or a similar
• analyst role, ideally supporting a multi-vendor, multi-entity portfolio
• •Strong hands-on experience with AI tools, advanced Excel skills, and proficiency in
• dashboarding tools such as Power BI, Tableau, or similar platforms.
• •Demonstrated experience building presentations and reports for senior leadership
• audiences
• •Working experience with a CLM tool (contract intake, approvals, renewals), a
• P2P/onboarding tool, and a TPRM/GRC tool
• •Experience maintaining a renewal tracker or similar recurring operational cadence
• •Comfortable working across regions and time zones as part of a distributed team