Senior People Operations (POIS) Information Analyst

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Summary

The Senior POIS Analyst plays a critical role in enhancing and optimizing our HR technology environment, with a primary focus on Workday. This role serves as a key systems, reporting, security, and integrations subject matter expert (SME). The Senior Analyst will support the design, administration, reporting, integration management, and governance of Workday to ensure accurate organizational data, and streamlined processes. This role partners closely with HR, IT, Payroll, and operational stakeholders to deliver reliable system functionality and actionable insights.

Description

Responsibilities:

Workday Systems Ownership

Provide day-to ‑ day Workday support, including solution design, configuration, troubleshooting, testing, and maintenance across multiple functional areas.

Serve as a Workday SME for HR stakeholders and end users, offering technical support and ensuring a positive user experience.

Review and process Workday business process approvals in a timely and compliant manner (terminations, job changes, hires, etc.).

Reporting & Analytics

Act as the Reporting Lead for the Human Resources team, creating advanced and ad hoc reports, dashboards, discovery boards, and calculated fields.

Recommend and define reporting logic that meets business requirements and improves efficiency and data integrity.

Conduct regular audits to ensure data accuracy; identify and resolve data discrepancies across Workday and integrated systems.

Translate data into actionable insights for HR leadership and cross-functional partners.

Integration & Security Management

Oversee Workday integrations, including administration, monitoring, troubleshooting, and enhancements.

Collaborate with internal teams and vendors to ensure integrations function consistently and reliably.

Own Workday security configuration, including security group management, access reviews, and adherence to compliance standards and best practices.

System Enhancements & Governance

Participate as a technical lead for Workday releases, upgrades, and ongoing feature adoption (weekly updates and semi-annual product releases).

Conduct testing, document requirements, and implement improvements that support evolving business processes.

Support HR process design, documentation, and process optimization efforts.

Research Workday Community for solutions, recommendations, and alignment with platform best practices.

Cross-Functional Support

Partner with HR SMEs, Payroll, Finance, and other stakeholders to identify system needs and develop technical solutions.

Document processes, maintain SOPs, and provide training and knowledge transfer to system users.

Support data governance efforts to ensure consistent and controlled use of HR and employee data.

Qualifications

Bachelor’s degree in information systems, Computer Science, Human Resources, Business Administration, or a related field required.

5+ years of hands-on Workday experience with strong functional and technical capability across HCM and related modules.

Must be Workday Pro certified in Integrations, Security, and Reporting. Must be able to build and maintain integrations, manage security group configurations, and develop reports independently.

Experience with Workday reporting, integrations, and security administration is required.

Strong analytical skills with the ability to interpret data, troubleshoot issues, and drive improvements in HR systems and processes.

Demonstrated experience conducting audits, process reviews, diagnostic testing, and system performance assessments.

Excellent communication and partnership skills, with the ability to translate technical information into user-friendly guidance.

Ability to deliver high-quality work in a fast-paced, evolving environment with strong attention to detail and ownership.

Experience training HR and operational teams on Workday functionality.

Ability to stay current on Workday enhancements, industry trends, and emerging best practices.

Healthcare or similarly complex, compliance-driven industry experience preferred.

Compensation:

Role Dependent

The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

EEO Statement

PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.