Senior Platform Engineer

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.

Our values:

Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand.

Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients.

Love your craft • We love diving into a variety of domains and solving problems. We take pride in delivering value, in communicating progress, and guiding our clients to success.

We are seeking an experienced Senior Platform Consultant to help organizations implement, optimize, and scale their infrastructure.

Key Responsibilities:

Platform Engineering & Infrastructure

Augment existing infrastructure with with integrated observability solutions

Implement Infrastructure as Code (IaC) solutions using Terraform, Pulumi, CloudFormation, etc.

Architect and manage Kubernetes clusters with comprehensive monitoring and logging

Build CI/CD pipelines with embedded observability and automated testing

Site Reliability Engineering (SRE)

Establish and maintain Service Level Indicators (SLIs), Objectives (SLOs), and Agreements (SLAs)

Implement error budgets, toil reduction strategies, and capacity planning

Support incident response procedures and post-mortem processes

Cloud & DevOps Engineering

Deploy and manage observability infrastructure across AWS, GCP, and Azure

Establish security, compliance, and governance frameworks for telemetry data

Experience automating Agent Evaluations in CI/CD pipelines and observability backends.

Required Qualifications:

Platform Engineering & DevOps

3+ years of Platform Engineering or DevOps experience

Proficiency with Infrastructure as Code tools (Terraform, Pulumi, CloudFormation, CDK)

Strong experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, ArgoCD)

Cloud & Infrastructure

Hands-on experience with major cloud providers (AWS, GCP, Azure) and their observability services

Experience with container technologies (Docker, Podman) and container registries

Knowledge of networking, security, load balancing, and distributed systems concepts

Site Reliability Engineering

Experience implementing SRE practices including error budgets and toil metrics

Proficiency in incident management, on-call procedures, and post-mortem culture

Experience with capacity planning, performance optimization, and scalability design

Programming & Automation

Proficiency in multiple programming languages preferred (Go, Python, Java, Node.js, Rust)

Strong scripting and automation skills (Bash, Python, PowerShell)

Understanding of software engineering best practices and testing methodologies

Core Observability & OpenTelemetry

Experience in observability, monitoring, and distributed systems

Hands-on experience with OpenTelemetry ecosystem, including SDKs, APIs, and specifications

Proficiency with OpenTelemetry Collector configuration, processors, exporters, and receivers

Strong understanding of telemetry data models, semantic conventions, and instrumentation best practices

Preferred Qualifications (Exceptional Candidates)

AI & Agentic Frameworks

Understanding of Large Language Models (LLMs) and their application in DevOps

Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)

Experience with AI/ML model deployment and monitoring in production environments

Leadership & Communication

Strong technical writing and documentation skills

Ability to present complex technical concepts to diverse stakeholders

A passion for knowledge sharing

Key Competencies

Systems thinking and ability to design holistic observability solutions

Strong analytical and troubleshooting skills for complex distributed systems

Curiosity about emerging technologies, particularly AI applications in operations

Adaptability to rapidly evolving cloud-native and observability technologies

Collaborative mindset with focus on enabling developer productivity and system reliability

What to know before you apply:

This role will require being in the Chicago office three days per week and up to 20% travel within the United States.

Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.

The Chicago base salary range for this role is $130,000 - $180,000.