Senior Product Designer

• Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
• Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About The Role:

• Careem is the everything app for the greater Middle East - rides, food, groceries, payments and more, serving tens of millions of customers across the region. Design here means working at rare scale and complexity: one experience spanning many verticals, and customers whose day we can genuinely simplify.
• We’re looking for a Senior Product Designer to own design for a major area of the super app experience - the level where you’re no longer just executing within a team, but shaping the strategy your team executes. You’ll work with design leadership to set the design vision for your area, drive multiple workstreams in parallel, and be a force multiplier whose influence is felt well beyond your own remit. You’ll work AI-natively: using modern tools to move from intent to high-fidelity, testable design faster, while applying the judgment that decides what’s actually good.

What You’ll Do:

Own the Problem, End to End

Strategic Ownership: Own design for your feature area from concept to launch - defining, designing and iterating experiences that improve user outcomes and move commercial KPIs.

Cross-Functional Collaboration: Drive your product team toward clarity on what you’re building, why, and for whom; operate as a strategic peer to product and engineering leads, proactively identifying and resolving dependencies.

Craft at Senior Level

Comprehensive Delivery: Ship work that is thorough and complete across all interaction details - states, edge cases, dark mode, localisation and RTL considered by default, not on request.

Systemic Design: Design holistically within existing systems: work fluently with our design system, know when to use it, extend it, or make the case for an exception.

Rapid Prototyping: Prototype fluently and quickly to get the right feedback at the right fidelity - including AI-assisted prototyping to compress the distance between idea and testable artefact.

Decision Articulation: Form and articulate design tenets, and use them to make and defend decisions.

Be Guided by Evidence

User Validation: Conduct research to validate your own work; run user interviews for discovery and testing.

Data-Driven Decisions: Use data to shape decisions - suggest how your work’s success should be measured, and learn from what ships.

Market Awareness: Maintain comprehensive knowledge of industry patterns and emerging AI-product paradigms, and let it deeply inform your work.

Communicate and Collaborate

Stakeholder Management: Present with polish and confidence to any audience, including executives; represent the design organisation in cross-functional and external settings.

Clear Documentation: Produce written communication that is compelling and clear - problem framings, decision docs, and crits.

Autonomy: Manage stakeholders proficiently and work without close oversight; handle feedback thoroughly and gracefully, knowing when to change direction vs. stay the course.

Operational Momentum: Work with appropriate urgency - keep momentum, push projects forward, and flag quality issues beyond your own team.

What You'll Need:

5+ years of experience in designing and shipping impactful digital products at scale, including experience leading design for a significant product area in a high-growth, fast-iterating environment; comfortable with ambiguity and rapid change.

End-to-end expertise in interaction design, visual design, prototyping and design thinking methods - with a proven record of turning complex business problems into a design vision that shipped and moved metrics.

Fluency with design systems consuming, contributing to and stress-testing them.

Working fluency with AI in your design process: you use AI tools daily for exploration, prototyping, content and research synthesis, and you can show where they made your work measurably better - and where you overruled them.

Experience in distilling data and research into design decisions; hands-on with user interviews and evaluative testing.

Experience in operating as a strategic partner in multi-disciplinary setups - influencing product, engineering and commercial counterparts at lead and director level.

Excellent written, verbal and presentation skills - you can articulate a problem and a solution to any audience.

A strong portfolio of mobile-first work with case studies that deep-dive into process, strategic framing and measurable impact - not just polished outcomes.

Bonus Points

Experience designing for the Middle East market, Arabic/RTL products, or multi-vertical super apps.

Experience designing AI-powered product experiences (assistants, personalization, generative features).

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

Work and learn from great minds by joining a community of inspiring colleagues.

Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.

Explore new opportunities to learn and grow every day.

Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.

Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.