Senior Product Manager, Observability Tools

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1.

We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.

This is not a reporting role. You will own the tools that let builders and reviewers see, test, and trust how GenerativeAgent (GA) actually behaves — before it ever talks to a customer, and after. If builders can't confidently preview a configuration change, and reviewers can't efficiently audit what GA said, thought, and did in production, quality erodes silently and trust with our customers erodes with it. Making agent behavior visible, testable, and reviewable at scale is your product.