Senior Project Consultant - APAC (Project Management role)

ABOUT US

Pureprofile’s vision is to deliver more value from the world’s information. We are a global data and insights organisation providing industry-leading online research solutions to agencies, marketers, researchers and brands & businesses.

The Company, founded in 2000 and based in Surry Hills, Australia, now operates in North America, Europe and APAC and has delivered solutions for over 850 clients.

ABOUT THIS ROLE:

Responsible for working closely with the Pureprofile key account client base, the Key Account Senior Project Consultant will oversee and manage the entire campaign delivery process for a portfolio of high value clients. They will be tasked with demonstrating proactive client engagement and building a reputation for reliable and flawlessly executed projects that are always on time and to budget.

CORE ACCOUNTABILITIES

Strategy

Assisting on tasks where required which may include:

Team process improvements

Salesforce improvements to assist the team to work more efficiently and consistently on a daily basis

Assisting with auditing for accreditation purposes

Working with others in business to enhance the offering/ services of the delivery team

Identifying systemic issues for review and continuous improvements

Support sales team by attending meetings with key account clients and providing advice on best operational practices

Operations

Manage complete project operations and delivery, working directly with the end client and cross-functional teams internally to meet client and/or consumer requirements

Receiving and clarifying the client project briefs and tasks

Arranging kick-off calls and updating project specs into a statement of work

Reviewing survey questionnaires for design / experience (incl. mobile optimization) and consulting for best practice

Scripting/ programming fulfillment in Decipher when the project requires a locally based programmer

Assisting with programming queries for all key clients prior to scripting team coming online

Effective and proactive stakeholder management both internally and externally

Decision management when engaging outside suppliers, costs and commissioning

Sample / Quota Management and fulfilment

Data and quality assurance checks actioned

Data and report generation

Compliance on best practices

Assistance with onboarding/ training

Administration

Ensuring detailed project briefs/ specs are accurately documented in Salesforce and updated

Creating and updating daily progress reports and solutions

Invoicing per completed project specifications and company processes

Ensuring all project details are documented per required accreditations and policies

WORK LOCATION: Philippines

TIMINGS: Australia Business Hours

ABOUT YOU:

3-5 years’ experience in Project Manager/ Account Management role or equivalent

Proven ability to a high number of complex projects to a high standard at any given time

Experience working within the Australian Market Research industry

Experience with survey programming in Decipher Focus Vision to an intermediate or above level

Proven experience and excellence in panel solutions, delivery and operational accountability

WHY JOIN US

Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.

We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment.

If this sounds like you, then we would love to hear from you!