Senior Scientist, Regulatory & Clinical Operations

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals .

About the Role:

Hims & Hers is seeking a Senior Scientist, Regulatory & Clinical Operations to join our growing laboratory organization. This individual contributor will report to the Director of R&D and serve as the clinical coordinator for our FDA-regulated study, working directly with our contracted CRO to own execution of the study from kickoff through completion.

The ideal candidate is comfortable operating at the intersection of bench science and clinical study execution, translates regulatory rigor into practical day-to-day decisions, and thrives working independently in a fast-moving environment.

This is an on-site laboratory role based in Central New Jersey.

You Will:

Clinical Study Coordination

Serve as the primary clinical coordinator and point of contact for the FDA-regulated studies, working directly with the contracted CRO

Own day-to-day execution of the study once it kicks off, including site coordination and protocol adherence in accordance with GCP requirements

Coordinate sample logistics with the CRO, including shipment documentation, tracking, and resolution of sample-related issues (e.g., missing samples, shipment discrepancies)

Coordinate with the CRO on study timelines, data collection, protocol deviations, and reporting

Perform root cause analysis and support Corrective and Preventive Action (CAPA) activities for study-related deviations

Develop and review study protocols, ensuring scientific rigor and compliance with design control and applicable regulatory requirements

Coordinate human subjects protection activities, including IRB submissions and approvals and informed consent documentation

Identify technical and regulatory risks and proactively develop mitigation strategies to maintain study timelines and compliance

Track and manage study documentation, including case report forms and monitoring visit findings

Assay and Study Execution

Perform hands-on assay execution and testing in direct support of the regulated study

Support design of statistically robust validation strategies (e.g., precision, linearity, method comparison, LoB/LoD/LoQ, interference, stability) aligned with CLSI guidelines and regulatory expectations

Support sample processing and testing per study protocol using automated chemistry and immunoassay platforms (Roche Cobas or equivalent) and LC-MS/MS (SCIEX 4500MD or equivalent) instrumentation

Evaluate performance characteristics of venous as well as capillary specimens collected via at-home devices such as Tasso and YourBio Health

Troubleshoot study-related assay and technical issues in collaboration with the CRO and internal team

Quality and Regulatory Collaboration

Partner with the Quality team to ensure study designs and documentation meet FDA, CAP, and CLIA requirements

Monitor study data for accuracy and integrity throughout the study lifecycle

Support laboratory inspection readiness and audit preparation activities related to the regulated study

Author and review technical reports and validation documentation suitable for regulatory submission

Develop and deliver data-driven presentations and study updates for internal leadership and external stakeholders

Collaborate with Clinical Laboratory Operations during study transfer and implementation

Serve as interim lab manager as needed, overseeing day-to-day lab operations

You Have:

PhD in Clinical Chemistry, Biochemistry, Analytical Chemistry, Molecular Biology, or related field with 4+ years; OR Master’s degree with 7+ years; OR Bachelor’s degree with 10+ years of relevant bench experience in a diagnostic or clinical laboratory setting

Demonstrated experience coordinating clinical or regulated studies, ideally in partnership with a CRO

Experience supporting FDA-regulated studies (e.g. 510(k), De Novo, or PMA pathways)

Hands-on experience across assay development and execution lifecycle

Experience with venous and/or capillary blood-based specimen types and other biological matrices

Ability to reconcile clinical sample data across tracking and laboratory systems

Strong project management and organizational skills, with proven ability to manage study timelines and cross-functional coordination

Ability to perform basic statistical analysis to support interpretation of study data

Working knowledge of Quality Management Systems (QMS) and design control processes (e.g., FDA QSR, ISO 13485)

Excellent cross-functional communication skills, with proven ability to present complex study data clearly to both technical and non-technical stakeholders

Proven ability to work independently and drive study execution from kickoff to completion

Preferred Qualifications

Experience validating capillary microsampling devices (e.g., Tasso, TAP) for regulated studies

Experience with at-home or point-of-care diagnostic testing programs

Experience with dried blood spot (DBS) workflows and stability characterization

Experience with statistical analysis software (e.g., JMP, Analyse-It)

Experience with clinical data management and monitoring processes

Familiarity with patient safety monitoring and adverse event reporting requirements for human subjects research

Familiarity with emerging biomarker categories relevant to metabolic health, longevity, and consumer wellness testing

Hands-on familiarity with AI/ML tools (e.g., Python, Copilot Studio) for process improvement or data workflows

Our Benefits (there are more but here are some highlights):

Competitive salary & equity compensation for full-time roles

Unlimited PTO, company holidays, and quarterly mental health days

Comprehensive health benefits including medical, dental & vision, and parental leave

Employee Stock Purchase Program (ESPP)

401k benefits with employer matching contribution

Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legi