Senior Software Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

We're looking for a Senior Software Engineer to join our Mobius team , a critical engineering group responsible for ingesting, transforming, and managing the data that powers NIA analytics. This is not a greenfield startup project. It is a highly scalable enterprise platform that sits at the center of a mature analytics ecosystem used by multiple product teams and customers worldwide.

The Mobius team is growing because demand for new capabilities continues to increase. The team is responsible for bringing vast amounts of customer interaction data into the platform, ensuring it is available, accurate, performant, and consumable by multiple downstream analytics teams.

You'll join a highly visible team that is expanding to meet growing business expectations while helping shape how AI-assisted development accelerates software delivery across engineering.

How will you make an impact?

Design and build scalable backend services using C#

Develop and optimize high-volume ETL and data ingestion pipelines

Design, tune, and maintain complex Microsoft SQL Server environments

Troubleshoot performance challenges across large-scale distributed systems

Investigate customer-facing production issues and drive resolution

Partner closely with multiple engineering teams that depend on Mobius-managed data

Use AI-assisted development tools to analyze requirements, accelerate coding, review implementations, and create automated testing strategies

Contribute to new feature development, platform enhancements, and architectural improvements

Work on a platform that directly supports advanced speech and interaction analytics

High-impact team with strong visibility and growing investment

Significant ownership across both development and production engineering

Opportunity to influence how AI is practically applied to software engineering workflows

New feature development represents the majority of team activity, with substantial innovation and roadmap work underway

Have you got what it takes?

7+ years of software development experience

Strong C# / .NET backend development experience

4+ years of Microsoft SQL Server experience in production environments

Experience with Query optimization, Performance tuning, Database partitioning, Extended Events, and Resolving I/O and latch contention issues

Experience building high-volume data processing systems

Experience with ETL and data movement solutions

Strong troubleshooting and analytical skills

Excellent communication and collaboration skills

You will have an advantage if you have:

Experience using AI tools throughout the software development lifecycle

Microservices architecture experience

Distributed systems development

ElasticSearch experience

Enterprise CI/CD environments

Contact center, analytics, or data platform experience

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11536

Reporting into: Group Lead, Engineering, Integration, CEA

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.