Senior Software Engineer

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has more than 27,000 employees across 35 countries. Approximately 20,000 financial services and healthcare organizations—from some of the world’s largest companies to small and mid-market firms—rely on SS&C for expertise, scale, and technology.

Why You Will Love It Here!

Flexibility: Remote/Hybrid Work Model and Business Casual Dress Code, including jeans

Your Future: Provident Fund

Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, and Paid Holidays

Your Wellbeing: Mediclaim, Term Life Insurance, Accidental Coverage, Employee Assistance Program, and Parental Leave

Diversity & Inclusion: A workplace committed to welcoming, celebrating, and thriving on diversity

Training: Hands-on, team-customized learning opportunities, including SS&C University

Extra Perks: Diwali voucher and monthly remunerated Rewards and Recognition program

The Role:

We are looking for a deeply technical, hands-on Blue Prism specialist who can work across automation development, production operations, solution architecture, platform engineering, and technical problem-solving.

This is an individual contributor role . It is not a delivery-management, project-management, or people-management position. The successful candidate will be expected to personally design, build, troubleshoot, deploy, support, and improve enterprise-grade Blue Prism solutions.

This role is suited to engineers who enjoy working directly with technology, solving complex production issues, understanding systems end to end, and expanding their skills across multiple technologies as the automation landscape evolves.

What You Will Get To Do:

Design, build, test, deploy, and support complex enterprise automation solutions using Blue Prism

Own automation solutions across their complete lifecycle, including discovery, feasibility assessment, design, development, release, production support, optimization, and retirement

Develop reusable, scalable, and maintainable Blue Prism processes and business objects

Work extensively with Process Studio, Object Studio, Control Room, Work Queues, Schedules, Credentials, Environment Variables, Releases, and Runtime Resources

Design robust exception-handling, recovery, retry, logging, alerting, and operational-support frameworks

Troubleshoot complex automation failures across Blue Prism, applications, databases, APIs, virtual machines, credentials, and infrastructure components

Perform root-cause analysis for recurring production issues and implement permanent technical fixes

Monitor live automations, analyse operational performance, and improve stability, resilience, recoverability, and throughput

Design automation architecture for new and existing processes, including component design, integration patterns, deployment models, and support models

Review and refactor poorly designed, unstable, or difficult-to-maintain automation solutions

Integrate Blue Prism with web applications, Windows applications, Java applications, mainframe systems, Citrix environments, APIs, databases, file systems, Microsoft Excel, Microsoft Outlook, and enterprise platforms

Build and consume REST and SOAP services and work with XML, JSON, authentication, certificates, tokens, and secure credentials

Work closely with infrastructure, architecture, information security, database, application-support, and business teams to resolve technical dependencies

Support Blue Prism environment upgrades, migrations, configuration changes, patching, capacity planning, and platform improvements

Participate in technical design reviews and challenge solutions that are not scalable, secure, supportable, or operationally resilient

Create clear technical documentation, including solution designs, operational runbooks, deployment instructions, support procedures, and troubleshooting guides

Conduct technical code reviews and enforce Blue Prism engineering standards and reusable design patterns

Support release, change, incident, and problem-management activities for production automations

Contribute to automation engineering standards, platform governance, reusable frameworks, and Centre of Excellence practices

Evaluate and learn additional technologies that complement Blue Prism and improve automation capability

Work hands-on with adjacent technologies such as APIs, SQL, scripting, cloud services, monitoring, and platform tooling

Take full technical ownership of assigned solutions without relying on separate development, support, or architecture teams to solve core engineering problems

Continuously expand technical capability by learning and applying multiple technologies based on business and platform needs

What You Will Bring:

7+ years of overall technology experience, with substantial hands-on experience developing enterprise automations using Blue Prism

At least 5 years of recent, continuous, hands-on Blue Prism development experience

Strong practical expertise in Blue Prism Process Studio and Object Studio

Deep understanding of Blue Prism application modelling, spying techniques, dynamic attributes, wait stages, collections, work queues, environment variables, credentials, schedules, sessions, and runtime resources

Demonstrated experience building complex Blue Prism solutions rather than only maintaining, monitoring, or coordinating automation projects

Strong experience supporting Blue Prism automations in production environments

Proven ability to diagnose failures involving Blue Prism, target applications, virtual machines, databases, APIs, access permissions, credentials, certificates, and infrastructure

Strong understanding of exception handling, retry design, recovery stages, logging, auditability, transaction management, and operational resilience

Experience designing reusable Blue Prism components, frameworks, templates, and utility objects

Strong understanding of enterprise automation architecture and the technical dependencies required to run Blue Prism at scale

Experience integrating Blue Prism with REST APIs, SOAP services, XML, JSON, databases, file systems, and enterprise applications

Good working knowledge of SQL, including the ability to write queries, analyse data, troubleshoot database-related issues, and support integrations

Experience with at least one programming or scripting technology such as C#, .NET, Python, PowerShell, JavaScript, or VBA

Ability to read and troubleshoot code, scripts, API payloads, logs, configuration files, and database queries

Experience automating browser-based, desktop, Java, Citrix, virtual desktop, and legacy applications

Understanding of Blue Prism infrastructure, including application servers, interactive clients, runtime resources, databases, virtual machines, connectivity, and environment configuration

Experience with production monitoring, incident management, problem management, change management, and release management

Strong understanding of SDLC, Agile delivery, release controls, security controls, and enterprise development standards

Ability to independently convert business requirements into technically sound automation designs

Ability to assess automation feasibility, identify technical risks, estimate complexity, and recommend practical solutions

Strong debugging, analytical, and root-cause