Jobgether
Service Delivery Manager
Canada
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hirly's read of this role
- Seniority
- Lead / management
- Country
- CA
- Work mode
- On-site / unstated
- First seen by hirly
- 21 Sept 2026
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the posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Service Delivery Manager based in Canada.
- This role is responsible for ensuring reliable, customer-centric delivery of mission-critical technology services in a complex enterprise environment.
- You will act as a key point of contact for major incidents, service restoration, operational performance, and continuous improvement.
- The position combines strategic advisory responsibilities with hands-on oversight of applications, infrastructure, security, and production environments.
- You will work closely with business, technology, and external partners to resolve issues, manage risks, and maintain service commitments.
- Success in this role requires strong analytical thinking, operational discipline, and the ability to navigate complex stakeholder environments.
- You will also contribute to technology strategy, operational efficiency, deployment activities, and initiatives that strengthen service reliability.
- This is an opportunity to influence enterprise-wide technology delivery while helping ensure business outcomes, service levels, and risk objectives are consistently achieved.
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