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This posting is no longer listed by Applydigital.

hirly last saw it live on 2 September 2026. Similar roles are on the live board.

Applydigital

Service Desk Engineer (Weekend)

Santiago

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
CL
Work mode
Remote-friendly
First seen by hirly
1 Sept 2026

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the posting

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com .

LOCATION: APPLY is hybrid/remote-friendly. The preferred candidate should be based in Latin America , preferably working in hours that align to PT (Pacific Timezone) or ET (Eastern Timezone) . Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.

THE ROLE:

  • As a Service Desk Engineer, you'll play a critical role in ensuring the reliability and performance of our clients' digital platforms. Reporting into the Managed Services team, you will be responsible for triaging issues, diagnosing problems, and providing exceptional technical support to our enterprise clients. You will help maintain platform stability and deliver outstanding customer care while working with modern SaaS e-commerce platforms and supporting dynamic, enterprise-level applications.
  • This is a weekend night shift role, covering 2 nights per week on a rotating schedule across Friday, Saturday, and Sunday, with 12-hour shifts

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Service Desk Engineer (Weekend) at Applydigital — hirly