Service Supervisor, Assistive Care

Service Supervisor, Home Care

• Location: Tucson, AZ (West)
• Job Type: Full-Time, Hourly

Are you ready to love what you do?!

BAYADA Home Health Care is seeking a full-time Service Supervisor for our Home Care office in Tucson, AZ (West). This is a unique opportunity for a compassionate, dependable professional who wants to make a meaningful difference in the lives of clients and their families while supporting field staff and office teams.

• Position Summary
• The Service Supervisor serves as a non-clinical field supervisor, where applicable, as well as a client advocate and community resource. In this role, you will work closely with interdisciplinary office teams to help ensure client and employee satisfaction, uphold the quality and safety standards of our personal care services, and assist with social determinant issues that impact client health and well-being.

This position is ideal for someone who exemplifies The BAYADA Way through compassion, excellence, and reliability, and who is motivated to grow within an organization committed to care and service.

Minimum Qualifications

Exemplifies the characteristics of The BAYADA Way: compassion, excellence, and reliability

Demonstrated strong interpersonal skills

Proven track record of successfully taking on increased responsibility with positive results and a desire to grow beyond the current role

College degree or prior health care, home care, and/or social service experience preferred

Competence in basic PC skills required to perform job functions

Primary Responsibilities

Demonstrate and communicate the core values of BAYADA and The BAYADA Way

Conduct supervisory visits of non-medical staff in clients’ homes and in the community

Build positive, supportive, and trusting relationships with clients, field staff, and colleagues

Collaborate effectively with an interdisciplinary management team

Ensure field staff have completed all required competencies and documentation needed to provide services

Visit clients in their homes as required to:

Obtain feedback and support client and employee satisfaction

Ensure the care plan is carried out as written

Identify and assist clients in resolving unmet social needs

Report any service deviations or care plan requests from the client to the Clinical Manager and/or Client Services Manager

Document all pertinent situations and interactions with clients, families, physicians, case managers, and other care providers to ensure coordination and continuity of service

Develop community relationships and participate in outreach activities

Highlights

Full-time, hourly position, paid weekly

Comprehensive benefits package including:

Paid holidays

Vacation and sick leave

Vision, dental, and medical health plans

Employer-paid life insurance

401(k) with company match

Direct deposit

Tuition reimbursement

Employee assistance program

Advancement opportunities and strong growth potential

• About BAYADA
• Established in 1975, BAYADA is a nonprofit organization that has never been sold. Today, BAYADA cares for an average of 44,000 clients each week with the support of more than 35,000 employees. BAYADA serves clients in 21 states, 373 offices, and 6 countries — and continues to grow.

If you are looking for a career where you can do meaningful work, grow professionally, and be part of an organization deeply committed to care, BAYADA may be the right place for you.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.