Shift engineer

Job Description – Shift Engineer / Shift Supervisor

• Department: Engineering / Facilities Management
• Designation: Shift Engineer / Shift Supervisor
• Location: Hospital Facility
• Reporting To: Assistant Manager / Manager – Engineering

1. Job Purpose To ensure smooth, safe, and uninterrupted operation of all hospital engineering services during the assigned shift, with particular focus on HVAC, electrical, plumbing, BMS, medical-support utilities, and other critical facility systems.

• 2. Key Responsibilities
• •Monitor and operate all engineering systems during the assigned shift.
• •Ensure uninterrupted operation of critical areas such as OT, ICU, MRI, CT, PET-CT, LINAC, dialysis, radiology, and other clinical areas .
• •Monitor HVAC systems including AHUs, FCUs, chillers, cooling towers, pumps, VRF/VRV systems, and ventilation systems.
• •Monitor electrical systems including HT/LT panels, DG sets, UPS, batteries, transformers, APFC panels, and essential/emergency power systems.
• •Monitor BMS alarms, parameters, trends, and equipment status and take immediate action on abnormalities.
• •Attend breakdowns and complaints promptly and coordinate with technicians and specialized vendors whenever required.
• •Ensure preventive maintenance activities are carried out as per the approved schedule.
• •Maintain proper shift handover and takeover records, including equipment status, pending complaints, breakdowns, and critical observations.
• •Monitor energy and utility parameters and report any abnormal consumption or equipment performance.
• •Ensure availability and proper functioning of firefighting, plumbing, pumps, STP, water systems, and other facility utilities.
• •Coordinate with clinical, housekeeping, security, and other departments for engineering-related requirements.
• •Ensure compliance with hospital safety procedures, SOPs, statutory requirements, and engineering standards.
• •Supervise technicians, allocate daily jobs, monitor attendance, and ensure effective utilization of manpower.
• •Verify completion and quality of maintenance work carried out by technicians and vendors.
• •Maintain shift logbooks, equipment readings, breakdown reports, checklists, and other required records.
• •Escalate critical equipment failures, safety concerns, and major breakdowns immediately to the reporting manager.
• •Ensure proper housekeeping and safety practices in plant rooms and engineering areas.
• •Support emergency response during power failure, HVAC failure, water leakage, fire incidents, flooding, and other facility emergencies.

3. Critical Equipment Monitoring The Shift Engineer/Supervisor shall have working knowledge of and monitor, as applicable:

• •Chillers and cooling towers
• •AHUs, FCUs and ventilation systems
• •VRF/VRV systems
• •HT/LT electrical systems
• •DG sets and AMF/ATS panels
• •UPS and battery systems
• •BMS
• •Medical and critical-area HVAC systems
• •Pumps and water systems
• •STP/WTP systems
• •Fire alarm and firefighting systems
• •Boilers and hot-water systems
• •Compressed air and other utility systems

• 4. Shift Management
• •Conduct proper shift handover and takeover.
• •Review all pending complaints and breakdowns at the beginning of the shift.
• •Prioritize critical-area complaints and attend them immediately.
• •Ensure adequate manpower deployment during the shift.
• •Monitor technician performance and work progress.
• •Maintain complete and accurate shift documentation.
• •Ensure no critical complaint remains unattended or unreported.

5. Qualification & Experience Education:

• •Diploma / ITI in Electrical, Mechanical, HVAC, or relevant engineering trade.
• •Diploma/B.Tech in Mechanical or Electrical Engineering may be preferred for the Shift Engineer position.

Experience:

• •Shift Engineer: 5–8 years of relevant facility/hospital/industrial maintenance experience.
• •Shift Supervisor: 3–6 years of relevant experience.
• •Hospital or critical-facility experience will be preferred.

• 6. Technical Skills
• •Good understanding of HVAC and electrical systems.
• •Basic knowledge of BMS operation and alarm monitoring.
• •Ability to troubleshoot equipment breakdowns.
• •Knowledge of preventive and breakdown maintenance.
• •Understanding of electrical and mechanical safety practices.
• •Ability to read equipment manuals, drawings, and basic technical documents.
• •Basic computer and reporting skills.

• 7. Key Competencies
• •Strong troubleshooting and problem-solving ability.
• •Good communication and coordination skills.
• •Ability to work under pressure during emergency situations.
• •Team handling and manpower management.
• •Proactive approach toward preventive maintenance.
• •Good documentation and reporting skills.
• •Strong focus on safety, reliability, and patient comfort.

• 8. Key Performance Indicators (KPIs)
• •Critical equipment uptime and availability.
• •Response and resolution time for breakdowns.
• •Timely closure of complaints.
• •Preventive maintenance compliance.
• •BMS alarm response and closure.
• •Reduction in repeat breakdowns.
• •Proper shift documentation and handover.
• •Safety and statutory compliance.
• •Effective utilization of manpower.