Skipper

Job Summary

We are looking for Skippers to join our ferry services in the Auckland region. This is a permanent full-time role with 40 hours per week.

About us

Fullers360 has been connecting Aucklanders and visitors to the Hauraki Gulf for over 40 years. With a team of 350+ and a fleet of high-speed ferries and modern buses, we proudly serve nearly 6 million passengers a year—getting commuters to work and visitors to explore.

Our Waiheke Bus Company introduced Auckland’s first electric bus fleet, and we’re proud to be operating Auckland’s first hybrid-electric fast ferries. Sustainability, community, and a down-to-earth culture are at the heart of everything we do.

About the role

We are the leading provider of ferry services in the Auckland region, offering commuter and tourist passenger ferry services to the beautiful islands of the Hauraki Gulf.

Reporting to the Crew Manager, this role is tasked with ensuring an outstanding experience and safe journey for our customers. This includes ensuring our vessels are well maintained, and all crew onboard are trained and operating at a high standard.

You'll be a real champion of the customer experience, and motivate your crew to go above and beyond.

Hours of work:

Rotating roster (no set pattern) including public holidays and weekends

40 hours per week

Shifts fall between the hours of 4.30am - 2am (morning, afternoon and night shifts)

Morning shifts start between 4.30am - 8.30am and night shifts finish between 10pm - 2am

About your tasks and responsibilities

Safe and efficient running of the vessels, leading your crew to a high standard and motivating them to work as a team

Provide crew training and guidance to keep elevating the customer experience as well as set the crew up for career progression;

Perform day-to-day upkeep on your vessel

Uphold clear and transparent communication with the Ops team and other departments for a smooth operation

About your background, skills and qualifications:

2-3 years Industry experience

New Zealand qualifications, or internationally recognised equivalent of the following: SRL or Chief Mate certificate, with endorsements for vessels over 24 meters, vessels MEC5 ticket is highly advantageous

You MUST have the right to work in NZ to be considered for this role

You pride yourself on providing an outstanding customer experience

You have a proven track record and ability to successfully lead and support your crew

You are committed to continuous improvement

About our benefits & perks (T&C's apply)

$50.14 - $68.20 per hour - dependent on experience

Free ferry travel for work and leisure for our full-time permanent employees

Free basic skin check at Molemap (valued at $200)

Access to subsidised CBD parking if you're commuting from Auckland city (Princes Wharf at $30 per week)

Access to discounted gym memberships (Auckland Council) and discounted healthcare (Southern Cross)

Discount at SpecSavers for employees and their family

If this sounds like you, please apply today