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Kotak Mahindra Bank

Sky VRM-Sky Channel-VRM - Support

Thane, Maharashtra, India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
29 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description Job Role: Team Leader • Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. • Collaborating with fulfilment teams to ensure best in class conversion ratios. • Ensure availability of trained manpower to maintain production at 100% capacity. • Meet cost to income ratios as determined by Score card. • Adherence to Standards of Performance. • Meeting Customer Satisfaction index as measured through NPS surveys. Job …

Original posting on Kotak Mahindra Bank's site ↗

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