Slot Attendant

Description

Summary

We are looking for a reliable and customer-focused Slot Attendant to join our team at Augustine Casino. As a Slot Attendant, you will be responsible for ensuring that our guests have a memorable gaming experience by assisting with their slot machine needs.

Responsibilities

• •Greet guests in a friendly and professional manner and provide exceptional customer service.
• •Assist guests with slot machine payouts, jackpots, and machine malfunctions.
• •Monitor the slot floor for any potential issues and report them to the appropriate personnel.
• •Maintain a clean and organized work area and ensure slot machines are in good working condition.
• •Educate guests on how to play slot machines and answer any questions they may have.
• •Handle cash transactions accurately and efficiently.
• •Slot Attendants maintain a bank, accurately and effectively breaking/changing bills, redeem slot tickets, perform basic math such as addition, subtraction and multiplication to determine sum of bill/ vouchers and to explain pervious plays/pays.
• •Adhere to all casino policies and procedures.

Requirements

Skills/Abilities

• •Must have strong organizational, verbal, and interpersonal skills
• •Must be able to read/comprehend written instructions and follow verbal instructions
• •Must be able to navigate the jackpot database
• •Must be able to learn and use any program and/or technology required by the position
• •Strong multi-tasking skills

Qualifications/Education/Experience

• •High school diploma or equivalent.
• •Six months of previous experience in a customer service role.
• •Six months of previous experience in a cash handling role.
• •Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• •Strong communication and interpersonal skills.
• •Basic math skills and ability to handle cash transactions.
• •Must be able to work flexible hours, including evenings, weekends and holidays.
• •Must be able to obtain and maintain a Gaming License from Augustine Gaming Commission.
• •Must complete Title 31 training within 90 days of employment.