Social Media & Community Coordinator

About CiraSync

CiraSync automates the tenant-wide synchronization of contacts, calendars, and Global Address Lists for Microsoft 365. Our customers include IT administrators, internal IT teams, and managed service providers.

About the Role

• We are looking for a hands-on Social Media and Community Coordinator to support CiraSync's organic social
• presence, primarily across LinkedIn and Reddit. You will create and publish content, participate in online
• communities, manage social interactions, edit short-form videos, and track channel performance.

• This role is well suited to someone who has previously grown an organic social media audience or online community,
• communicates clearly, and can independently manage a consistent weekly content schedule. You will work closely
• with the Director of Marketing and the broader marketing team within a weekly rhythm of planning, content creation,
• publishing, and reporting.

This is a part-time opportunity for a current opening. CiraSync does not use artificial intelligence to screen, assess, or select applicants for this position.

What You'll Do

• LinkedIn
• •Identify content themes and angles that resonate with IT administrators and managed service providers.
• •Write, format, and publish original organic content for LinkedIn.
• •Apply LinkedIn organic best practices to improve reach and engagement without paid promotion.
• •Monitor and respond to comments, mentions, and direct messages, particularly in the hours immediately
• following publication.
• •Maintain a consistent publishing schedule.

• Reddit and Community Engagement
• •Participate regularly in subreddits where CiraSync's audience is active.
• •Follow each subreddit's rules, including those related to self-promotion and vendor participation.
• •Provide useful and substantive responses that contribute meaningfully to community discussions.
• •Draft and publish Reddit posts and manage the conversations they generate.

• Short-Form Video
• •Edit short-form videos using existing footage and screen recordings.
• •Add captions and prepare videos according to platform specifications, including the appropriate aspect ratio and
• legible on-screen text.

• Reporting
• •Track channel performance, maintain clear records, report on results, and use performance insights to improve
• future content.

What We're Looking For

• Our primary requirement is demonstrated experience growing a social media account or online community
• organically. Candidates should be prepared to discuss what they grew, the work they personally completed, the period
• involved, and the results achieved.

• •Working knowledge of LinkedIn organic content practices.
• •Familiarity with Reddit communities and the expectations placed on brands participating in technical discussions.
• •Basic video-editing skills, including cutting footage, adding captions, and exporting short-form videos.
• •Ability to track performance data, maintain consistent records, and communicate results clearly.
• •Strong attention to detail, including proofreading and formatting.
• •Reliable ownership of deadlines and early communication when a timeline may be at risk.
• •Clear and concise writing skills without unnecessary filler.

Must reside in Canada.

Product training will be provided. Previous knowledge of CiraSync or Microsoft 365 administration is not required.

Working Schedule

• Because effective community engagement requires consistent participation, hours for this position will be scheduled
• in regular working blocks across all five weekdays. The work cannot be condensed into fewer days.

• Equal Opportunity and Accessibility
• CiraSync is committed to providing equal employment opportunities and maintaining an inclusive recruitment
• process. Employment decisions are based on job-related qualifications, skills, experience, and business
• requirements.

• Accommodations are available upon request for candidates participating in any stage of the recruitment and selection
• process. If you require accommodation, please contact Human Resources when invited to participate in the hiring
• process.