Solution Engineer

About the role:

As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities.

You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs. This role combines strong technical expertise with customer-facing engagement and commercial awareness.

This is an excellent opportunity for someone looking to develop their career in pre-sales within a fast-paced and innovative technology environment.

Key responsibilities:

Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person

Lead technical discovery sessions and present solution overviews and deep dives

Support customers through evaluation, proof-of-concept and decision-making stages

Build and configure demo and proof-of-concept environments

Contribute to RFI/RFP responses, articulating business value and technical capability

Partner with Sales to understand customer objectives and position solutions effectively

Build strong relationships with key business and technical stakeholders

Support partner and marketing activities including events, webinars and workshops

Provide feedback to product and technical teams on market trends and customer requirements

Take ownership of the technical aspects of deals through to close

What you will bring:

Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders

Fluent in English and Arabic

Ability to translate technical concepts into clear business value

Commercial mindset with an interest in sales and customer outcomes

Technical skills:

Experience with Microsoft 365 technologies (including SharePoint Online)

Knowledge of Microsoft Azure and identity technologies (e.g. Entra ID)

Understanding of identity, access and permissions management

Familiarity with networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP)

Knowledge of data protection, backup, migration, and governance concepts

Understanding of SharePoint architecture and cloud/hybrid environments

Broader awareness of cloud platforms (Azure, AWS, Google Cloud) is beneficial

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