Spa House Attendant

Seafire Spa at Kimpton Seafire Resort is seeking a Spa Attendant. The Spa Attendant will share our passion for excellence and will be enthusiastic about creating a memorable guest experience. The Spa Attendant will be a part of a diverse and dynamic team which provides award-winning service to our valued guests. This position reports to the Spa Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintain a clean and orderly work area and promotes a safe working environment

Sets-up and maintains locker rooms, steam room, spa garden, washrooms, relaxation room and replenishments of refreshments

Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; reports customer complaints to manager immediately; assists customers in all inquiries in connection with spa services

Provide guests with spa tours in accordance to the Spa and Forbes standards.

Ensure all operational and guest supplies are fully stocked at all times.

Retrieve fresh linen and terry items and deliver dirty linen and terry items

Clean public spa areas and keeps these well maintained at all times

Prepare beverages for guest consumption.

Maintain the strictest hygiene standards.

Have the ability to do any other duties’ that may be required from time to time to ensure the smooth operation of The Spa.

SPECIFIC EXPERIENCE WE'RE SEEKING:

A passion for customer service and excellent verbal communication skills.

High School Diploma is preferred.

1 - 2 years of relevant experience in a luxury Spa / resort environment required

Technical education in Hospitality or Spa is preferred

Prior experience in spa, hospitality or housekeeping is preferred.

Must be able to lift, push, pull and carry a minimum of 25 lbs. and stand/walk up to 8 hours.

This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.

Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

Salary range: $6.00 USD - $13.00 USD per hour