Special Projects Lead

Bolt Farm Treehouse is a luxury treehouse resort redefining hospitality through AI-first operations, radical ownership, and an obsession with guest experience. We don't just use technology — we build it into everything we do. Our strike team model means you won't sit in a fixed seat. You'll be deployed wherever your skills create the most leverage, then redeployed when the mission changes.

The Role

Special Projects Lead is the operational quarterback of the strike team. You don't just execute projects — you scope and sequence the entire strike queue. You decide what gets prioritized, staff the right people to the right problems, and drive cross-functional initiatives from zero to done. When something doesn't fit neatly into any department, it lands on your desk.

This role reports directly to the Founder and operates with high autonomy.

What You'll Do

Scope, sequence, and prioritize the strike team's project queue based on business impact

Run full cross-functional projects autonomously — from problem definition to shipped solution to handoff

Staff strike team members to projects based on skill match and urgency

Context-switch across operations, guest experience, finance, content, and tech without ramp-up

Build lightweight project frameworks that create accountability without bureaucracy

Identify and escalate blockers before they become crises

Own post-mortems and ensure learnings get codified into SOPs or doctrine

Mentor Special Projects Drivers and Associates on prioritization, stakeholder management, and execution tempo

What You'll Own (Outcomes & KPIs)

Founder-approved outcomes:

Project completion rate — % of strike projects shipped on time and to spec

Queue velocity — average time from project intake to shipped v1

Cross-functional impact — number of departments served per quarter

Handoff quality — % of completed projects running independently 60 days post-handoff

Who You Are (Builder Traits)

AI fluency — you use AI tools to accelerate your own work and expect your team to do the same.

Ownership reflex — you don't wait for permission. You see the gap, you fill it.

Speed of execution — you move fast and create clarity for everyone around you.

Build portfolio — you can show us cross-functional projects you've run from zero to shipped.

Prioritization instinct — you know that saying no to 8 things is what makes the 2 things you say yes to actually ship.

Diplomatic bluntness — you can tell a department head their project isn't the priority this week and keep the relationship intact.

Must-Haves

3+ years running cross-functional projects in a fast-moving, ambiguous environment

Demonstrated portfolio of projects you scoped, staffed, and shipped (not just managed)

Experience with AI-augmented workflows — you use automation tools in your own project management

Track record of working directly with founders or C-suite with minimal oversight

Comfortable with radical transparency, direct feedback, and a founder-led operating model

Nice-to-Haves

Hospitality, resort, or guest-experience operations background

Prior Chief of Staff, Head of Special Projects, or founder's-office experience

Experience building and managing small, high-output teams (3–8 people)

Familiarity with ClickUp, Notion, or similar project management platforms at scale

Comp & Benefits

Base: $90,000–$110,000

OTE: $129,000–$157,000

Performance variable: 30% of OTE, tied to Founder-approved KPIs

Health stipend: $400/mo

Profit-pool participation: Yes — tiered by build output, not tenure

Location: Hybrid (on-site deployment periods as needed in Whitwell, TN)