Specialist, Accounts Receivable

Specialist, Accounts Receivable

Job Purpose

To research and apply customer payments and handle customer requests and adjustments related to Corporate Catering Accounts and other Panera customers.

Location: St. Louis, MO (hybrid)

Duties & Responsibilities

• •Records and reviews customer payments in IREC and Workday systems to apply to proper invoices
• •Pulls third party/student card payment information from necessary portals and performs reconciliations
• •Researches & applies unapplied payments
• •Creates month-end journal entries and produces miscellaneous customer invoices
• •Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
• •Supports catering teams and provides excellent customer service to catering customers
• •Responding to customer inquiries, invoice copy requests, performing necessary invoice adjustments and revisions and researching with the cafes while continuing to provide Panera Warmth
• •Produces and provides notes for management reporting
• •Provides back-up support on other receivables processes
• •Escalates issues appropriately

Qualifications (Education & Experience)

• •Associates degree and previous Accounts Receivable experience a plus
• •Attention to detail, speed, and accuracy is imperative
• •Experience with high volume workloads
• •Effective communication and interpersonal skills
• •Ability to develop relationships with customers and team members
• •Strong customer service and problem-solving skills
• •Ability to work independently with expanding duties and responsibilities
• •Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• •Experience with Workday or other large ERPs preferred, but not required.

Working Conditions

Required travel – 0%

Physical Requirements

While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards

Direct Reports

This position will have approximately 0 direct reports.

Equal Opportunity Employer: Disabled/Veterans

Competitive Pay $40,135- $56,189 annually

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Saint Louis Support Center