Sr Analyst III Business Process Solutions

Job Description:

Training, E-Learning, & Management Support

We are seeking a detail-oriented and tech-curious individual to support internal teams by improving processes, managing data, and assisting with learning initiatives using Microsoft 365 and other business tools. The technology landscape is evolving, so a willingness to learn new tools and apply them to everyday work is an important part of this role.

Key Responsibilities

Collaborate with teammates, stakeholders, and subject matter experts to support project goals and deliver quality work

Build and maintain basic solutions using available business tools, such as forms, workflows, lists, and simple automations

Manage SharePoint lists, document libraries, and structured data

Assist with process improvements and basic workflow automation

Support the development and maintenance of reports and dashboards using Power BI or similar tools

Contribute to the development of training documentation, curricula, and learning materials.

Help track and report on training and operational metrics

Troubleshoot basic issues and escalate when needed

Document processes, solutions, and support information to help with knowledge sharing

Explore and become familiar with new tools and technologies as they are introduced

Mindset & Working Style

Brings a strong learning mindset and curiosity about new tools, processes, and technologies

Confident tackling unfamiliar situations and applying structured, logical thinking to work through challenges

Demonstrates developing analytical and problem-solving skills

Self-driven learner with the confidence to troubleshoot basic issues and ask the right questions when something is unclear

Comfortable receiving direction and feedback while gradually taking on more independent work

Qualifications

Required

1–3 years of work experience in a related role

Experience with Microsoft 365 (SharePoint, Teams, Excel, etc.)

Familiarity with reporting tools such as Power BI or similar platforms

Strong organization, problem-solving, and written communication skills

Proficiency in using AI tools and other emerging technologies within a professional environment

Ability to learn new tools and apply them to assigned tasks

Preferred

Bachelor's degree in a relevant field or equivalent combination of education and experience

Exposure to low-code/no-code platforms, workflow automation tools, or similar technologies

Experience documenting procedures or supporting training programs

Background in supporting or maintaining business reports or dashboards

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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