Staff Assistant

Summary

The position provides comprehensive administrative, analytical, and stakeholder support to the office, ensuring the effective coordination of high-level, confidential, and specialized program activities. This role oversees the intake and prioritization of program materials, reviews operational effectiveness across various organizational levels, and maintains rigorous follow-up control on significant issues. The manages timekeeping, calendars, logistics, and communication.

Duties

Specific duties include: Serves as assistant to Director and provides administrative and technical support to office staff. Troubleshoots administrative operations, processes, and procedures to improve processes and resolve discrepancies in administrative operations. Analyzes and evaluates written material coming into Director's Office and places controls and distributes to appropriate elements. Establishes internal deadlines for completion of reports and projects and follows up with Division leadership on pending assignments. Researches and analyzes information to determine the status of significant issues, to assist the senior leadership and staff in the decision- making process. Regularly monitors pertinent timekeeping records to detect anomalies or deviations. Oversees training management for the Regional Office Formatting, editing, and distributing standard documents and correspondence; coordinating travel; tracking actions items; scheduling appointments, meetings, and conferences; managing the Director's calendar; and screening telephone calls and visitors to the Director's office. Serves as the alternate Records Management Officer, providing oversight and management of the records information life cycle, maintenance, amendment and disposition of records. Serves as the stations Training Manager. Assigns and monitors employee training. Runs and analyzes reports, providing trend analysis. Purchases office supplies and ensures timely payment of reoccurring expenses/bills. Work Schedule: Full Time, Monday - Friday, 7:30 a.m. - 4:00 p.m. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant; PD42240 Financial Disclosure Report: Not Required Bargaining Unit: No

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/07/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. If you are a current VBA employee seeking reassignment or change to lower grade via vacancy announcement, you must currently hold the lowest recruited grade level GS-11 or higher and the promotion potential of your current position must be at least. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: Specialized Experience:. You must have one year of specialized experience equivalent to at least the next lower grade GS-10 in the normal line of progression for the occupation in the organization. Specialized experience is defined Ensuring that priorities and deadlines are met on administrative programs and/or projects; Establishing and monitoring deadlines; Coordinating administrative and quasi-technical correspondence. Handling and shifting priorities of a sensitive nature. Demonstrated experience applying knowledge of administrative concepts, principles and practices in the administrative support of an program office or service line; independently setting priorities, communicating in writing through preparation of written reports, policies, decision memos and/or briefing materials; communicating orally in presenting information to management. Identifying, analyzing and resolving problems without supervisory intervention using tact and diplomacy. Education Substitution: Applicants may substitute education for required experience. To qualify based on education for this grade level you must have a Ph. D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M, if related. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.