Staff Field Reliability Engineer

About ALSO.

We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.

ALSO is looking for a Staff Field Reliability Engineer to track and improve the reliability of our electric mobility vehicles in the field, helping optimize the customer experience across multiple product lines.

What You'll Do

Monitor field performance and identify failure trends across vehicle platforms, perform life data analysis (Weibull), identify risk areas, and implement process or design changes to address them, tracking reliability growth over time

Validate customer usage against assumed rider profiles and duty cycles to identify gaps in the reliability test plan, and develop novel damage metrics to more accurately model failure mechanisms

Work with the Service team to develop a common service platform and database across channel partners that can be queried for customer complaints and part replacements, helping define what information gets documented

Develop a material review board (MRB) process for disposition (rework/reman, scrap, return for analysis), and complete failure analysis of returned parts to identify and implement corrective actions

Define the ongoing reliability testing (ORT) plan

What You'll Bring

Bachelor of Science in an engineering discipline or equivalent, with 2+ years of industry experience in a reliability engineering role

Technical knowledge of one or more aspects of reliability, including PCBA and electronic components, battery and power electronics, drive units, and chassis systems

Understanding of reliability statistics, life data analysis, and reliability growth

Experience with structured problem solving such as FRACA or 8D, and root cause analysis (RCA) tools such as 5 Whys, Fishbone, Fault Tree, and FMEA

Working knowledge of a coding language, preferably Python, and statistical software for reliability such as JMP, the ReliaSoft suite, or MATLAB

Working knowledge of failure analysis techniques such as SEM, CT, X-ray, EDS, and TDR

Experience deploying reliability testing guidelines and inventing new ways of testing

The salary for this position ranges from $200,000 - $240,000 per year, depending on experience, qualifications, and location.

This is an onsite position requiring attendance in the office 5 days per week. Once fully ramped and in alignment with their manager, employees may have the opportunity for limited flexibility, including the potential to work remotely one day per week, based on business and team needs.

Perks & Benefits

Robust health coverage — excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options

One Medical membership and dedicated insurance advocates

Rich fertility and family building benefits with Progyny

Flexible time off

401(k) match

Why ALSO.

We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.

We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.

Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.