Stewardship Services Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Stewardship Services Manager based in United States.

• This role leads operational excellence across digital stewardship services, ensuring reliable, high-quality delivery for participants and partners.
• You will oversee service workflows, support operations, vendor coordination, and initiatives that improve efficiency and customer satisfaction.
• The position combines technical and product knowledge with process improvement, data analysis, and stakeholder management.
• You will collaborate closely with Product, Technology, Operations, and Participant Success teams to resolve complex issues and improve service experiences.
• The role also provides opportunities to influence product enhancements through participant feedback, service metrics, and root-cause analysis.
• As a people-focused leader, you will coach team members, encourage continuous learning, and help guide teams through operational change.
• The position is remote within the continental United States, with occasional travel of less than 10% primarily to Michigan and New York offices.