Strategic Account Manager (BFSI)

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

POSITION OVERVIEW

The Strategic Account Manager (SAM) in Singapore will focus on proactively selling Trend AI products and services into major FSI (Financial Services Industry) accounts. The Strategic Account Manager will drive to meet and exceed quota by engaging customers directly, and by leveraging and partnering with resellers and Global System Integrators.

PRIMARY RESPONSIBILITIES

Act as the account lead for assigned accounts based on the Client Value Proposition

Work closely with clients to identify needs, planned initiatives, and business direction, acting as trusted adviser and advocate on best practices and solutions to address the client's IT and cybersecurity goals and objectives

Provide backup and support to client teams where required

Serve as the go-to person internally on their own client portfolio

Partner internally with cross-functional teams – such as Technical, Regional Account Managers, and Marketing – to understand customer goals and key performance metrics

Proactively engage and drive opportunities with respective enterprise customers

Develop and manage a reliable forecast, ensuring disciplined use of Trend AI's sales forecasting, account plans, and customer relationship tools

Maintain sound knowledge of the industry, market trends, and the competitive posture of Trend AI and other industry leaders regarding software product offerings and support services

SECONDARY RESPONSIBILITIES

Participate in industry conferences, trade shows, and seminars as required

Participate in the planning and execution of programs designed to promote Trend AI's activities

Document and regularly maintain all relevant information in Salesforce

EXPERIENCE

8+ years' experience in major account management within Information Technology / Security solutions companies

Experience handling BFSI (Banking, Financial Services, and Insurance) accounts is a plus

Ability to effectively engage C-level customers

Working knowledge of, and experience selling, key cybersecurity, networking, and IT products and solutions, along with awareness of top competitive solutions in the market

Strong knowledge of virtualization and cloud-based solutions preferred

Demonstrated track record of quantifiable success in large account management and selling strategies

Trend AI strives to build an environment of equity and inclusion that reflects diverse points of view. We welcome, value, promote, and celebrate diversity — the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identity, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.