Supervisory Management and Program Analyst

Summary

This position is located in VHA's Office of Integrated Veteran Care (IVC), Networks and Contract Management, Veteran and Family Member Programs (VFMP), Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA). The incumbent serves in a management role aligned under the CHAMPVA Program Management Officer and oversees management, budgeting, planning, staff guidance, and interdepartmental coordination.

Duties

Serves as technical/operational consultant for CHAMPVA initiatives affecting data management, claims processing, and problem resolution Performs ongoing quantitative and qualitative analysis of claims processing activities and payment methodologies Assists Chief in planning, coordinating, managing, and directing full scope of CHAMPVA operations Assists in development/implementation of CHAMPVA policies and procedures Evaluates programs against short/long-range objectives; reviews controls for defect prevention Coordinates staff training, system changes, and testing with CIO staff Coordinates eligibility/data-matching interfaces with VBA, DoD, DEERS, CMS, SSA Provides statistical analysis to Chief, VFMP Leadership, and Central Office Operates under delegated authority; exercises independent judgment within VA laws/regulations Serves as expert resource on reimbursement methodologies and eligibility determinations Conducts risk/vulnerability assessments; identifies and reports fraud, waste, and abuse Provides full personnel management such as selections, performance standards, discipline, EEO compliance Serves as Acting CHAMPVA Chief in Chief's absence Work Schedule: 8 hour tour between 6:30 a.m. - 4:30 p.m. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Supervisory Management and Program Analyst/PD270400 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/05/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing supervisory oversight of professional/technical staff engaged in program analysis, claims processing, or health benefits administration. Applying laws, regulations, and policies to guide program planning, policy formation, and operational procedures. Analyzing complex health care benefit programs to evaluate effectiveness, efficiency, and compliance with federal regulations. Experience conveying complex information in writing and orally to senior leadership and external stakeholders through reports, briefings, and presentations. Experience using statistical analysis to track performance, develop projections, and support policy recommendations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.