Supply and Demand Planning Analyst

ABOUT ROLAND FOODS

Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company sells its quality foods across the foodservice, retail, and industrial channels as well as internationally. Foodservice is the heart of the business, with the Roland® brand being one of the esteemed back-of-house brands in the industry. Roland Foods’ is the original purveyor of the world’s finest flavors and its assortment is unrivalled, with products spanning global cuisine segments: from French Dijon mustard, to Israeli couscous, to Thai fish sauce, to Mexican salsa macha, Roland Foods procures ingredients from the places that make them best. And for this the Roland® brand is synonymous with quality, authenticity and creativity for the consumer and chef alike.

ABOUT THE ROLE

The Supply and Demand Planning Analyst will be a key member of the Supply and Demand Planning team with the Supply Chain/Operations department. The Supply and Demand Planning analyst will be responsible for maintaining an optimized inventory position for an assigned portfolio of items across the distribution network. The analyst will have a strong level of understanding of all procurement processes, excellent communication skills, and the analytical expertise required to maintain our target service level fill rates. The ideal candidate will have the ability to thrive in a fast-paced cross-functional team environment and will be able to juggle multiple responsibilities and tasks. The analyst will be reporting to the Manager, Supply and Demand Planning.

As a response to the pandemic, Roland Foods office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Tuesday through Thursday, with the option to telework on Monday and Friday each week. Due to the collaborative, cross-functional nature of the organization, employees at the NY and NJ offices are required to work in person for the abovementioned days, outside of any People & Culture-approved disability accommodation request.

RESPONSIBILITIES

Oversee the management of relevant items and categories within our supply and demand planning software. Ensure optimal inventory levels at each warehouse and strategically plan orders to align with future forecasts

Monitor and improve forecast accuracy for demand and transit times to adapt quickly to the constantly changing market

Manage, track, resolve, and escalate any issues or opportunities for all stages of purchase and transfer orders: scheduled, confirmed, unconfirmed/unscheduled, past due, and post-delivery to ensure timely receipt of inventory

Develop Excel or BI reports and presentations for teams and Executives for everyday inventory management and tracking KPIs including cycle stock, safety stock, demand and time uncertainties, surplus/shortfall, inventory turns, fill rate improvement, backorder reduction, risk management, etc.

Support continuous improvement of departmental and individual KPIs (fill rate, surplus/shortfall inventory values, on time shipments, etc.)

Work with sales teams to scope our new business opportunities and incorporate them into demand planning, and work with category management to secure additional sourcing, align on product specifications, and meet other requirements

Manage and/or support ad-hoc projects utilizing Excel, Tableau, SQL (purchase order inbounding prioritization, sales orders fulfillment opportunities, customer spot buy requests, quality control inventory reports, intra-warehouse transfer tracking, unreturned orders, etc.)

QUALIFICATIONS AND SKILLS

Required

1 to 3 years of relevant experience

Bachelor’s degree, preferably in Supply Chain Management/Procurement or equivalent

Intermediate/Advanced Excel skills; proficient in MS Office applications including Word, PowerPoint, Outlook

Strong data analytical skills – ability to research, identify requirements, gather, clean, analyze, and interpret data, and present findings insightfully

Strong mathematical skills

Strong communication and interpersonal skills

Preferred

Experience with MS Dynamics AX, Oracle, SAP, or similar ERP system

Excellent communication and interpersonal skills with ability to lead and influence internal stakeholders

Strong skills with Database and Business Intelligence tools (Proficiency particularly in Access/SQL and Tableau a plus)

Experience in CPG or Food & Beverage is a plus

Ability to thrive in a fast paced, flexible, team environment

Cross-functional relationship building

SALARY RANGE

Roland Foods hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $75,000 - $85,000 .

Based on your qualifications, previous experience, and transferrable skills, the Company will determine at its sole discretion, the salary offered.

Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together. All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] .

Please read Roland Foods, LLC’s California Job Applicant Privacy Policy here .

Authenticity in the Hiring Process: Use of AI and Assistive Technology

At Roland Foods, people review every application, resume, and assessment. We value authentic, accurate representations of each candidate's experience and qualifications.

Candidates may use AI tools for support purposes (such as grammar, formatting, or accessibility needs), but application materials, assessment responses, and interview discussions should reflect the candidate's own work, knowledge, and abilities. Excessive reliance on AI or the use of AI to misrepresent qualifications or complete assessments on a candidate's behalf may result in removal from consideration.

If you require AI or other assistive technology as a reasonable accommodation, please contact our Talent Acquisition team at [email protected] . We are committed to providing an accessible and equitable hiring experience for all candidates .