hirly

Blue Yonder

Support Engineer 2 - Service Manager, ITIL, Cloud Applications /SaaS, Immediate Joiner

India

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Blue Yonder first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.3M live jobs from 200,000+ employers in 200+ countries.

Tailor my resume for this job →

hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Country
IN
Work mode
On-site / unstated
First seen by hirly
29 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Scope: The Service Management team acts as the primary operational interface between customers, Product/Engineering teams, and internal support functions, ensuring stable and reliable service delivery. Responsible for service governance, SLA/KPI management, operational reporting, customer communication, escalation management, and continuous improvement across applications and platforms. The role provides end-to-end oversight of service operations, ensuring customer-impacting issues are proactiv…

Original posting on Blue Yonder's site ↗

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job