Talent Acquisition Operations Specialist

Description

Keeper is hiring an experienced and analytical Talent Acquisition Operations Specialist to support the systems, reporting, processes, and technology that enable our global talent acquisition team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help strengthen the operational foundation needed to support Keeper’s continued growth.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com .

About the Role

As a Talent Acquisition Operations Specialist, you will support the systems, reporting, processes, and technology used by our growing talent acquisition team. This role will help maintain Greenhouse and related integrations, prepare reports, analyze recruiting data, support team KPIs, assist with capacity planning, document processes, and identify opportunities to improve the candidate and recruiter experience.

Responsibilities

Support the administration and maintenance of Keeper’s talent acquisition technology stack, including Greenhouse, integrations, assessment platforms, reporting tools, and workflow automation

Maintain Greenhouse data integrity, workflows, configurations, permissions, and process discipline

Assist with technology updates, implementations, integrations, and issue resolution in partnership with IT, HR, vendors, and other stakeholders

Research new tools and technologies and provide recommendations to improve recruiter productivity, reporting, automation, and candidate experience

Help create, monitor, and maintain talent acquisition KPIs and metrics that support team performance and Keeper’s hiring goals

Prepare and share recurring reports and dashboards for Talent Acquisition, HR, Finance, and leadership

Analyze recruiting trends, funnel performance, sourcing effectiveness, assessment results, requisition aging, capacity, and hiring progress

Partner with HR to support ATS and HRIS integrations and workflows

Assist with reconciling recruiting activity against approved headcount plans, open requisitions, pending starts, and remaining hiring needs

Support recruiter capacity planning by analyzing workload, requisition volume, pipeline health, and anticipated hiring demand

Identify process inefficiencies and recommend solutions that improve consistency, efficiency, standardization, and candidate experience

Create and maintain recruiting processes, documentation, training materials, and knowledge resources for recruiters, hiring managers, and HR partners

Provide operational support for talent acquisition system, process, and workflow issues

Support automation and workflow improvement initiatives using Workato or similar tools

Participate in special projects and provide recruiting support, including sourcing, applicant review, and full-cycle recruitment, as needed

Requirements

3+ years of experience in talent acquisition operations, recruiting operations, HR operations, analytics, or a related field

Experience supporting recruiting systems, processes, or operational programs

Experience working with an applicant tracking system; Greenhouse experience required

Experience supporting recruiting technology integrations, implementations, updates, or vendor relationships

Experience building or maintaining dashboards, reports, and KPIs for talent acquisition, HR, or business leadership

Familiarity with ADP or other HRIS systems

Strong analytical skills with the ability to identify trends and provide actionable recommendations

Working knowledge of headcount planning, forecasting, or recruiting capacity

Experience documenting processes and creating training materials or user guides

Experience supporting cross-functional projects and process improvement initiatives

Understanding of workflow automation tools, such as Workato, preferred

Strong computer skills; Google Suite and Google Sheets strongly preferred

Knowledge of full-cycle recruiting processes and recruiting funnel metrics

Strong communication and interpersonal skills

Excellent organizational skills and attention to detail

Flexible and adaptable to shifting priorities

Ability to work effectively autonomously and as part of a team

Bachelor’s degree in Human Resources, Business Administration, Analytics, or a related field preferred

Experience in tech or cybersecurity preferred

Benefits

Medical, Dental & Vision (Inclusive of domestic partnerships)

Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

Voluntary Short/Long Term Disability Insurance

401k (Roth/Traditional)

A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

Contact details, CV/resume, cover letter

Employment history, qualifications, work eligibility

Application responses and uploaded documents

Information We generate:

Interview notes, assessments, communications

Scheduling information

Information From Others:

Recruiter/referral information who submit your profile

References (with your consent, before final offer)

Public professional profiles

Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

Assess your application and suitability

Manage interviews and recruitment workflow

Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)

Comply with employment law obligations

3. Legal Basis

Legitimate Interests (recruitment management, security and integrity of the hiring process)

Contracting steps (for progressed candidates)

Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Ser