Talent Development Coordinator - Full Time - Germantown, TN

Job Title: Talent Development Coordinator

About Us

At West Cancer Center, we are committed to providing exceptional, patient-centered cancer care through collaboration, innovation, and professional excellence. Our Talent Development team supports the continued growth and development of our workforce through learning opportunities, employee development initiatives, and effective onboarding and training programs.

Position Overview

The Talent Development Coordinator is responsible for administrative tasks that support the learning and development department. This includes student and new employee onboarding, LMS support and administration, project planning, instructional design, coordinating in conjunction with departmental development processes and HR initiatives, and other duties as assigned.

Key Responsibilities

Support learning and development program activities, including logistics for instructor-led trainings (ILT) and annual events/conferences

Assist with Learning Management System (LMS) tickets, ensuring timely responses and issue resolution

Track compliance and training completion to ensure adherence to company policies and regulatory standards

Schedule and manage training sessions, workshops, and certifications

Assist with development of training material and literature

Assist with tracking new employees’ onboarding/orientation

Responsible for student onboarding for intern/externships and observation experiences, including the application process and communication

Maintain employee training records in the LMS for completion of online and in-person ILT courses and conferences

Compile and submit training reports

Maintain training calendars and registration data for upcoming courses and workshops

Assist in administering program budgets for all educational programs

Partner with Human Resources colleagues on organizational initiatives and strategy

Assist in maintaining training information on West’s intranet

Perform other related duties as assigned to support overall organization and employee development initiatives

Qualifications

Education & Experience

Required:

Associate’s degree in Learning and Development, Human Resources, or related field

Minimum of one to two (1–2) years of experience in Learning & Development, Training, HR, or related experience

Preferred:

Experience with LMS platforms such as Absorb or Cornerstone

Education Substitution:

Six (6) years of related experience in Learning Development may substitute for the education requirement

Credential/Licensure

Preferred:

HR certification in one of the following:

SHRM-CP or SHRM-SCP

CPTD

ASHHRA CHHR

HRCI PHR or SPHR

Knowledge, Skills & Abilities

Knowledge of training and development principles, practices, methods, and procedures

Knowledge of effective practices around change management

Knowledge of project management principles and techniques

Knowledge of current and emerging learning technology trends and tools

Ability to coordinate Learning Management System activities, including troubleshooting and resolving issues

Proficiency in Microsoft Office applications such as PowerPoint, Word, and Excel

Ability to create, run, and distribute reports

Ability to exercise tact and confidentiality in complex and sensitive situations

Effective oral and written communication skills

Ability to exercise good judgment in decision-making and problem-solving

Ability to plan and organize work and manage projects

Ability to establish and maintain positive internal and external working relationships

Ability to communicate with a variety of audiences with diverse academic, cultural, and ethnic backgrounds

Ability to organize and prioritize work assignments and manage multiple priorities in a fast-paced environment

Ability to analyze situations and respond in a timely manner

Ability to apply common-sense understanding

Ability to deal with problems involving ambiguous or concrete variables in routine situations

Ability to act as a self-starter, working independently and as part of a team

Strong customer service skills and the ability to effectively communicate and work with individuals at all levels of the organization

Work Environment & Physical Demands

Work is generally performed in an office environment

Frequent reaching, sitting, walking, and standing may be required

Some outside travel may be required

No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job

Occasional early morning, evening, and/or weekend work may be required

Why West Cancer Center is a Great Place to Work

Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.

Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.

Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.

Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

Join Us

If you are an organized, service-focused professional with experience in learning and development, training, or human resources and enjoy supporting employee growth and organizational initiatives, we encourage you to apply for the Talent Development Coordinator position at West Cancer Center.