Team Lead (Part time Manager)

Description

Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Part Time Manager/ Team Lead to oversee our location. As the LSA, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment with the help of your Store Manager and management team.

Responsibilities:

• •Works directly under the Store Manager and Assistant Manager
• •Responsible for opening and closing store procedures
• •Responsible for performing SM and ASM duties in their absence
• •Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques.
• •Supervise team of retail sales associates
• •Foster a positive work environment by promoting teamwork, communication, and collaboration among employees.
• •Adjust daily agenda for shift personnel to ensure optimal efficiency
• •Learn the products and clientele to ensure superior customer service
• •Track weekly results and trends for business forecasting
• •Develop and implement strategies to increase sales and improve profitability.
• •Assists in merchandising procedures
• •Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner.
• •Maintains store standards

Requirements

• •1+ year of management experience, preferably in a specialty store environment.
• •Strong leadership skills with the ability to motivate and develop a team.
• •Excellent communication and interpersonal skills.
• •Demonstrated ability to drive sales and improve profitability.
• •Strong organizational skills and attention to detail.
• •Ability to maintain composure under pressure
• •Ability to work a flexible schedule, including evenings and weekends.
• •Ability to multi-task
• •Pop-culture and trend awareness
• •Passion for collectibles and toys is a plus.